Veterans Service Representative

Pay: $60 - $85/hour

Required Skills
Benefit Determination
Quality Assurance
Disability Compensation
Evidence Gathering
VBMS
GS-0996
About micro1
micro1 is a data lab that helps AI labs & Enterprises train foundational models and agents. We provide frontier evaluations and reinforcement learning environments to improve LLM capabilities, as well as contextual evaluations to monitor and improve AI agents in enterprise settings.

Our AI recruiting agent sources and vets domain experts for our data platform that enables rapid production of high-quality training data. Our research spans high-value, specialized domains (legal, medical, finance, coding, etc.), where expert-level data is the hardest to produce and most valuable for advanced model performance. Our pipeline performance system ensures both quality and velocity.

Role Title: Veterans Service Representative

Role Type: Contractor

Location: Remote

micro1 is engaging Veterans Service Representatives to participate in an innovative customer project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input.

Scope of Work

Review and analyze AI-generated disability compensation claims, ensuring comprehensive evaluation of evidence and adherence to established regulatory guidelines.
Assess AI-generated medical documentation and determine its impact on existing disability claims, weighing complex evidence accurately.
Complete detailed benefit determinations and document rationales with clarity and precision for AI training.
Conduct quality assurance reviews of AI-generated claims decisions, pinpointing inconsistencies or errors according to VA standards.
Utilize specialized systems such as VBMS to access, update, and manage claim files and supporting documentation.
Simulate higher-level review decisions, providing expertise on appeals and supplemental claim processes for AI training.
Deliver constructive written and verbal feedback to enhance AI model training accuracy and effectiveness.

Preferred Qualifications

Proven expertise as a Veterans Service Representative or equivalent, with strong experience in benefit determination and evidence gathering.
Familiarity with GS-0996: Veterans Claims Examining, GS-0105: Social Insurance Administration, or GS-0512: Internal Revenue Agent functions.
Demonstrated skill evaluating disability compensation and conducting claim ratings in a regulated environment.
Experience using VBMS or similar claims management platforms.
Background in quality assurance for claims or similar processes within federal, state, or related agencies.
Ability to synthesize complex information and present informed decisions for higher-level review processes.
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