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hotel front office manager

$57.6k per year
Full-time

Doubletree by Hilton Toronto Downtown

Overview

Languages

English

Education

  • College/CEGEP
  • or equivalent experience

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Negotiate with suppliers for the provision of materials and supplies
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Develop and implement business plans

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Large workload

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Team player

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Financial benefits

  • Group insurance benefits

Other benefits

  • Other benefits
Vacancy posted 4 days ago
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