Datacenter Facilities Management

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.
Rooted in the heritage and values of the Tata Group, TCS is focused on creating long-term value for its clients, investors, employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top Employer by the Top Employers Institute, including a recent top ranking at the country level.
TCS also sponsors 14 of the world's most prestigious marathons and endurance events, including the TCS Toronto Waterfront Marathon, reflecting its commitment to health, sustainability, and community empowerment.
Job Description :-
Job SummaryDatacenter Facilities Management Lead responsible for coordinating and overseeing day-to-day datacenter facility operations, physical infrastructure availability, environmental controls, vendor services, asset management, physical deployment activities, and operational governance across enterprise datacenter environments.
The role is responsible for supporting continuous availability of critical datacenter facilities through coordinated management of power, UPS, cooling and HVAC, environmental conditions, rack and space management, physical access, inventory and spares, hardware deployment, vendor maintenance, emergency response, and business continuity activities.
Key Responsibilities
Coordinate day-to-day datacenter facilities operations and physical infrastructure support activities.
Monitor and coordinate datacenter environmental controls including power availability, UPS infrastructure, cooling and HVAC capacity, temperature, humidity, air quality, and environmental conditions.
Coordinate preventive and corrective maintenance activities for UPS, generators, electrical systems, cooling systems, and associated datacenter facility infrastructure.
Coordinate rack allocation, equipment placement, rack-and-stack activities, structured cabling, connectivity requirements, space planning, and physical deployment of infrastructure equipment.
Provide and coordinate hands-and-eyes support for server, storage, backup, network, and other infrastructure teams, including physical inspection, equipment installation and de-installation, cabling, and hardware-related activities.
Coordinate hardware OEMs, electrical vendors, UPS providers, cooling and HVAC vendors, physical security teams, and other third-party service providers for maintenance and incident-resolution activities.
Manage datacenter asset visibility, inventory, spares, equipment movement, storage requirements, and hardware disposal activities in accordance with approved operational processes.
Support datacenter physical access controls, visitor and vendor access, security procedures, and controlled facility-access requirements.
Monitor facility and infrastructure alerts, coordinate incidents and escalations, and support emergency response and major outage restoration activities.
Support facility-level disaster management, business continuity, risk management, and operational recovery-readiness activities.
Maintain alignment between physical assets, rack information, inventory records, CMDB information, DCIM tools, equipment locations, and infrastructure documentation.
Coordinate with server, storage, backup, network, security, application, and infrastructure teams during equipment deployment, changes, maintenance, incidents, migrations, and technology-refresh activities.
Ensure operational activities comply with approved scope boundaries, safety requirements, change-management processes, operating procedures, escalation mechanisms, and service-level expectations.
Participate in operational governance and service reviews covering incidents, risks, capacity, maintenance schedules, vendor performance, facility constraints, and continuous improvement.
Develop and maintain facility SOPs, operational procedures, rack and cabling documentation, equipment records, maintenance records, vendor information, escalation matrices, checklists, and knowledge-management documentation.
Primary Skills
Datacenter Facilities Management
Datacenter Operations
Power / UPS / PDU Infrastructure
Generator Operations Coordination
Rack, Stack & Cabling
Datacenter Space & Capacity Planning
Physical Infrastructure Management
Hands-and-Eyes Support
Asset & Inventory Management
Vendor & Third-Party Management
Physical Access & Security Coordination
Business Continuity & Disaster Management
Operational Governance
Secondary Skills
DCIM Tools
CMDB & Asset Management
Infrastructure Monitoring
Hardware Lifecycle Management
Spares & Warehouse Management
IT Service Management
Incident / Problem / Change Management
ServiceNow
Documentation & Knowledge Management
Required Skills & Experience
Strong experience in datacenter facilities operations, physical infrastructure support, or enterprise datacenter operational environments.
Experience coordinating electrical power, UPS, PDU, generator, cooling and HVAC, environmental, rack, cabling, and datacenter-space activities.
Experience supporting equipment installation and de-installation, rack-and-stack, cabling, hardware movement, hands-and-eyes activities, and physical infrastructure coordination.
Experience coordinating hardware OEMs, facility-service providers, electrical vendors, cooling providers, physical-security teams, and other onsite service partners.
Understanding of datacenter asset management, inventory, spares, CMDB alignment, DCIM information, and physical infrastructure documentation.
Experience supporting incident escalation, emergency response, facility risks, service restoration, business continuity, and operational-readiness activities.
Understanding of datacenter physical access, security controls, safety requirements, operational policies, and governance processes.
Ability to coordinate effectively with Windows, Linux/Unix, VMware, storage, backup, network, security, database, application, and infrastructure teams.
Strong troubleshooting, communication, stakeholder coordination, vendor management, documentation, and service-governance capabilities.
Preferred Certifications
Datacenter Facilities / Datacenter Operations Certification
ITIL Foundation or equivalent IT Service Management certification
Electrical / Power / UPS / Facility Infrastructure certification or relevant technical training
Datacenter Infrastructure Management certification or equivalent training
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