Regional Retail Operations Director

Lead Canada East retail operations from Laval, Quebec, using P&L accountability and KPI management across a hybrid regional leadership role.As Director Retail Operations & Strategic Partnerships, you oversee Eastern Canada locations and translate national strategy into consistent execution. You guide Regional and Branch Managers while connecting store performance with national retail leadership. The scope includes operational standards, financial results, customer experience, safety, and partnerships across Insurance, Fleet, and Dealership channels.Key Responsibilities:
Oversee retail operations across Canada East locationsDrive sales, margin, labor, satisfaction, and safety KPIsManage regional P&L, forecasts, and corrective actionsCoach Regional and Branch ManagersBuild strategic channel partnerships for growthRequirements:
Eight or more years leading multi-site retail operationsRegional P&L management experienceStrong leadership and financial decision-making skillsEnglish and French bilingual proficiencyTravel availability up to 40% with valid licenseBring regional retail leadership, financial discipline, and partnership-building expertise to Canada East operations based in Laval.
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