Mulching Operations Supervisor

The purpose of the Mulching Operations Supervisor position is to oversee daily mulching operations, ensure equipment and crews are operating safely and efficiently, maintain customer relationships and develop new business opportunities to support the growth of FluidPRO’s mulching services.
Duties and responsibilitiesPrimary duties and responsibilities of the Mulching Operations Supervisor are as follows:
Organize, supervise and coordinate daily mulching operations to meet job requirements and customer expectations.
Safely operate mulching equipment and related heavy machinery as required.
Perform routine equipment inspections, preventive maintenance, troubleshooting and mechanical repairs.
Identify equipment issues and coordinate additional repairs when necessary to minimize downtime.
Organize operators, equipment and resources according to job requirements and dispatch schedules.
Communicate with operators regarding job scope, scheduling changes and customer requirements.
Communicate directly with customers and relay relevant information to Dispatch and management as necessary.
Conduct worksite training, inspections and safety audits.
Mentor and train operators while promoting teamwork, professionalism and a positive work environment.
Meet with customers to discuss project requirements and ensure satisfaction with completed work.
Source new clients and identify business opportunities for mulching and land-clearing services.
Assist with site assessments, job estimates, quotes and project planning.
Build and maintain relationships with existing and prospective customers.
Ensure employees operate professionally and follow company Standard Operating Procedures (SOPs).
Address field issues promptly to maintain customer satisfaction and operational efficiency.
Ensure operators complete all required paperwork, equipment inspections, job reports and safety documentation.
Ensure Hazard IDs and all required safety documentation are completed accurately.
Monitor equipment utilization, job costs and operational efficiency.
Work with management to identify opportunities to improve productivity and grow mulching operations.
QualificationsMinimum qualifications for the Mulching Operations Supervisor role are as follows:
Previous experience operating forestry mulching equipment or similar land-clearing machinery.
Strong mechanical aptitude with the ability to troubleshoot, maintain and repair heavy equipment.
Previous experience supervising crews, leading field operations or coordinating equipment and personnel.
Knowledge of forestry mulching, vegetation management or land-clearing operations.
Strong leadership and organizational skills.
Ability to multitask and manage changing job requirements.
Excellent communication and customer service skills.
Ability to work independently and make sound decisions in the field.
Strong understanding of safe work practices and equipment operation.
Positive attitude and willingness to lead by example.
Experience with customer relationships, estimating or business development considered an asset.
Established industry contacts within forestry, oilfield services or land clearing considered an asset.
Working conditionsWorking conditions will vary and include, but are not limited to:
Working remotely at customer locations, operating and maintaining heavy equipment, performing mechanical repairs in field conditions, supervising outdoor work sites, evening and weekend work, working in adverse weather conditions, travelling between job sites, responding to equipment breakdowns and operational challenges, and communicating with customers regarding changing project requirements.
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