Desktop Support Engineer Mississauga
Skillsbay
Join the IT support team as a Desktop Support Engineer in Mississauga, focusing on hands-on technical assistance for users. This in-office role emphasizes delivering high-quality support while managing hardware and software issues. As a key member of the team, you will provide essential desktop support within a busy enterprise environment. Your responsibilities will include troubleshooting hardware and software problems, imaging devices, and assisting with Microsoft Intune administration. Collaboration with IT teams to resolve complex issues will be crucial for success in this role. Key Responsibilities:
• Handle laptop and desktop imaging and configuration
• Assist end users with hardware and software issues
• Support industrial printers and warehouse technologies
• Log incidents using the ticketing system
• Collaborate with IT teams to resolve complex challenges Requirements:
• Extensive experience in Desktop Support roles
• Proficiency in Windows OS installation and troubleshooting
• Familiarity with Active Directory user management
• Strong problem-solving and communication skills
• Experience with ITSM/ticketing tools preferred Contribute to dynamic technical operations while enhancing customer satisfaction in this vital IT support role.
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Vacancy posted 3 hours ago
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