Director, Legal Claims - Atlantic Canada

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Pay at Intact is about much more than just salary. Flexible work arrangements and a hybrid work model Possibility to purchase up to 5 extra days off per year Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life) Salary range (but not limited to): 188,500 - 230,300 Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 20% As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Weekly hours may fluctuate depending on business needs. As the Director, Legal Claims, you will be a key member of the Atlantic Legal Claims leadership team. In this role, you will lead a team of Managers and Unit Managers, providing strategic direction and support to a broader organization of legal professionals across Atlantic Canada. You will play a pivotal role in driving business results, building leadership capability, and fostering a high-performing culture through your leadership of both people leaders and their teams. Reporting to the Vice President, Legal Claims, you will play a critical role in driving business results, developing leadership talent, and delivering exceptional legal services that support Intact's broader Claims strategy. You will work closely with senior leaders and stakeholders to influence decisions, modernize processes, and foster a high-performing and inclusive culture.

What you’ll do here:

• Shape the future of Legal Claims operations across Atlantic Canada.
• Partner closely with senior executives and influence decisions that impact business performance.
• Lead transformational initiatives that enhance client experience, operational effectiveness, and employee engagement.
• Develop and mentor a team of Managers and Unit Managers while influencing the success of more than 50 legal professionals.
• Build and strengthen Intact's leadership pipeline through coaching, succession planning, and talent development.
• Play a visible role in advancing strategic priorities and long-term business objectives.

You’ll also handle many key responsibilities:

• Lead the operational and strategic performance of a Legal Claims portfolio across Atlantic Canada.
• Contribute to the development and execution of business plans aligned with organizational priorities, financial objectives, and customer outcomes.
• Lead, coach, and develop a team of Managers and Unit Managers responsible for approximately 52 employees, fostering a culture of accountability, engagement, and high performance.
• Build leadership capability through succession planning, talent development, performance management, and mentorship.
• Develop workforce strategies that support current and future business needs.
• Monitor, analyze, and manage key operational and financial performance indicators.
• Drive employee engagement and create an environment where people can do their best work.
• Partner with National Claims, Finance, Actuarial, HR, and other stakeholders to advance key business objectives.
• Identify trends, risks, and emerging opportunities within the legal and insurance landscape.
• Champion continuous improvement initiatives and lead complex change management efforts.
• Ensure consistency, quality, and adherence to legal, regulatory, and organizational standards.
• Sponsor and lead national strategic projects that contribute to Intact's long‑term success.
• Promote collaboration and alignment across Legal Claims and Claims leadership teams.
• Serve as a key member of the Atlantic Legal Claims leadership team, helping shape regional priorities while contributing to national initiatives and the future direction of Legal Claims.

What you bring to the table:

• LL.B. or J.D. degree.
• Member in good standing of a provincial Law Society.
• Minimum 8 years of insurance defence litigation experience or equivalent relevant experience.
• Minimum 5 years of legal leadership experience, including experience leading people leaders.
• Demonstrated success leading strategic initiatives and large-scale change.
• Strong business acumen with experience managing operational performance, budgets, and resources.
• Proven ability to influence stakeholders and build strong executive relationships.
• Exceptional communication, coaching, and leadership skills.
• Strong analytical and problem-solving capabilities with a data-driven mindset.
• Ability to balance strategic priorities with operational execution.
• Proven ability to develop talent and build high-performing teams.

Equal opportunity

Deadline to apply: October 16th, 2026 #LI-Hybrid Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team. We are an equal opportunity employer At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity‑deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs. Learn more about our recruitment process and your candidate journey here. Please note that Intact does not provide sponsorship or other support for immigration‑related matters including but not limited to employer‑specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.