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Salesforce Loyalty Platform Administrator

MLSE (Maple Leaf Sports & Entertainment Partnership)

Build customer data capabilities for MLSE as a freelance Salesforce Loyalty Platform Administrator focused on configuration, governance, and reliable operations.

This senior administrator/developer role supports Salesforce Loyalty Cloud and the broader customer data and relationship platform. You will maintain users, permissions, flows, reports, dashboards, data, and releases while partnering with Marketing, Membership, Fan Experience, and Data teams. The position also contributes to migration, reconciliation, privacy, documentation, and platform support.

Key Responsibilities:

  • Maintain users, permissions, roles, queues, reports, and dashboards
  • Configure objects, page layouts, dynamic forms, and automation
  • Support data imports, exports, migration, reconciliation, and data quality
  • Prepare releases, testing, documentation, deployment, and post-launch support
  • Train users and provide guidance to Salesforce delivery partners

Requirements:

  • Meaningful Salesforce administration, development, CRM, or related experience
  • Strong security model, permissions, flows, configuration, and data management knowledge
  • Experience supporting Loyalty Cloud implementation, enhancement, and integration
  • Knowledge of SDLC, testing, deployment, documentation, and continuous improvement
  • Data Loader, Workbench, Salesforce CLI, GitHub, or CI/CD experience

Bring Salesforce platform administration, data quality, release management, and loyalty expertise to MLSE’s connected customer ecosystem.

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Vacancy posted 18 hours ago
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