Member Insights Research Manager
Beem Credit Union
Lead member insights at Beem Credit Union through qualitative research, analytics, and a hybrid working arrangement in British Columbia.The Member Insight Manager sits within Beem’s Analytics CoE and evolves its qualitative insight capability. You will connect member experiences, behaviours, needs, and research evidence. Your work will inform strategic planning, product development, segmentation, member experience decisions, and executive priorities.Key Responsibilities:
Lead Beem’s qualitative insight capability and enterprise research roadmapBuild a searchable organizational insight base and consistent taxonomyLead member measurement programs and research initiativesTranslate evidence into recommendations for senior stakeholdersManage research partners and strengthen internal capabilityRequirements:
Bachelor’s degree in a related field;
Master’s preferredEightor more years in research or customer insightExperience leading qualitative and quantitative research programsStrong primary research and evidence synthesis skillsExperience managing vendors, budgets, and research qualityBring qualitative research leadership, analytical fluency, and member-focused insight expertise to Beem’s Analytics CoE in British Columbia.
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Lead Beem’s qualitative insight capability and enterprise research roadmapBuild a searchable organizational insight base and consistent taxonomyLead member measurement programs and research initiativesTranslate evidence into recommendations for senior stakeholdersManage research partners and strengthen internal capabilityRequirements:
Bachelor’s degree in a related field;
Master’s preferredEightor more years in research or customer insightExperience leading qualitative and quantitative research programsStrong primary research and evidence synthesis skillsExperience managing vendors, budgets, and research qualityBring qualitative research leadership, analytical fluency, and member-focused insight expertise to Beem’s Analytics CoE in British Columbia.
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Vacancy posted 2 hours ago
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