Production Supervisor - DCI and Assembly Pump Repair
Flowserve Corporation
Company Overview
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
Role Summary
The Production Supervisor at the NA Pump QRCs is responsible for the day-to-day activities on the shop floor and direct management of the skilled labor team. This role will work closely with the QRC Manager and the Master Scheduler to ensure that the right resources are in place to be able to meet production goals with a focus on quality and on-time performance. The Production Supervisor will work closely with individual associates, and team leads to develop training plans to aid in the growth and development of the operations team. In addition, this role will be responsible for maintaining a work schedule for all associates on the team to ensure resources are available to meet customer needs. The Production Supervisor will report directly to the site QRC Manager.
Responsibilities
- Responsible and accountable for DCI/Assembly Pump Repair and supporting Machining & Welding operations
- Effectively lead and manage people resources as measured by safety performance, turnover, and employee development sponsorship
- Meet or exceed on-time performance
- Manage shop resources to meet labor hour budget
- Ensure all work is done efficiently following the direct and indirect guidelines
- Drive CIP culture throughout organization and meet cycle time reduction goals
- Attend and actively participate in pass gate meetings
- Work with Master Scheduler to manage order risks
- Review and Approve routers release to the shop floor.
- Escalate parts, manpower, and capacity concerns that affect schedule to Master Scheduler and/or QRC Manager
- Review and ensure required documentation for job progress is complete
- Manage and improve COPQ, OTD, rework and scrap metrics
- Manage outsourced deliverables are on schedule, job packages are properly assembled, and scopes are clearly communicated
- Monitor capacity and initiate manufacturing outsourcing as required to meet deadlines
- Work with assigned Project Coordinators, relaying job status and providing project timelines/schedules
- Participate and implement programs/procedures to improve processes, lead-time, production yields and delivery performance.
- Manage the customer experience by occasionally acting as a point of contact for orders. Provide customer updates as requested
- Attend and actively participate in order hand off meetings (Pass Gate 1), and effectively manage the Pass Gate Process throughout the order lifecycle
Requirements
- High School Diploma with some college preferred
- 5+ years in an industrial manufacturing or repair operation
- Experience scheduling/planning multiple jobs simultaneously
- An understanding of Material Planning, Inventory Control, and Material Requirements Planning
- Excellent leadership, communication, planning, and organizational skills
- Experience managing / directing all shop activities for a repair manufacturing facility
- CIP training and experience required
- Sound understanding of assembly processes and procedures in a manufacturing or repair environment.
- Strong working knowledge of pumps & rotating equipment required.
- Extensive knowledge/understanding of manufacturing processes such as DCI/Assembly pump repair, machining, welding, inspection.
- Experience with MS Project tools including: Outlook, Excel, Word, and PowerPoint
- Demonstrated experience reviewing, interpreting, and communicating technical specifications
- Capable of quickly establishing credibility, influencing constituencies, and persuading professionals at all levels.
- Ability to prioritize and manage multiple tasks in a fast-paced and changing work environment
Preferred Qualifications/Skills
- Experience operating in an ERP system
- Strong written and oral communication skills with the ability to speak and communicate effectively with various audiences at the site level. Capacity to effectively share information and respond to questions from supervisors and managers at multiple levels of the organization
- Self-motivated with an ability to work independently and make decisions on the spot
- Strong analytical and problem-solving skills, in addition to interpersonal, teamwork skills
- Strong drive to make things happen and a strong “can do” attitude
- Demonstrate a desire for personal growth and career development
Benefits
Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, retirement plan and many other excellent benefits!
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.
Req ID : R-19633
Job Family Group : Operations
Job Family : OP Manufacturing Leadership
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.
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