Director, Operations

Queen’s Health Sciences (QHS) is one of the largest and most complex faculties at Queen’s University, with a research-intensive environment that includes wet and dry laboratories, animal facilities, clinical and administrative operations and facilities located across southeastern Ontario from Kingston to Cornwall, south of Ottawa to the Durham region. The Faculty’s project portfolio is similarly diverse, encompassing building and space initiatives, organizational and administrative improvements and the integration of tools, processes and policies.Reporting to the Chief Financial and Administrative Officer (CFAO), the Director, Operations works closely with the CFAO and QHS executive leadership team to provide project management and operational leadership in support of Faculty-wide strategic priorities. The Director leads the planning and implementation of complex, cross-functional projects and initiatives, bringing together QHS leaders, faculty and staff, central University partners and external service providers to translate strategic priorities into coordinated plans, resolve complex operational challenges and achieve effective outcomes.The Director provides leadership and oversight for the Faculty’s facilities infrastructure portfolio including construction and renovation projects, deferred maintenance, leased and owned properties, space planning and allocation, workplace health and safety, security and related operational services. The Director advocates for Faculty needs and works collaboratively with central University units and other partners to ensure services and infrastructure effectively support QHS’s academic and administrative activities.The Director leads the Dean’s office administration team establishing priorities, deploying resources, developing staff and creating a strong culture of accountability and service.Operating in a highly collaborative and consultative environment, the Director builds and strengthens relationships across the University and with external partners, provides high-level advice and expertise, and promotes an inclusive workplace committed to equity, diversity and inclusion, that supports the Faculty’s mission and strategic priorities.
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