Senior Digital Product Manager

Location: Remote (ideally in Eastern or Atlantic Timezone)

Alpha is experiencing extraordinary growth as we pursue our 2033 vision, to see 100 million people have the opportunity to hear the Gospel through Alpha. Our digital platforms are central to this mission, equipping churches and National Alpha Offices worldwide to reach Churches and Guests with simplicity, hospitality, and authenticity. MyAlpha and Marriagebuilder give churches, organisations and individuals everything they need to run successful Alpha and Marriage courses which includes planning tools, the Alpha video products (such as the Alpha Film Series and Alpha Youth Series), discussion guides, training and promotional materials.

Alpha Canada is looking for a Senior Digital Product Manager to help thousands of churches and organizations around the world run Alpha and the Alpha Marriage courses. This role will own the global vision for MyAlpha, Marriagebuilder - our course administration platforms. This role will drive the execution of the full product strategy, working backwards from the needs of our users.

The Senior Digital Product Manager works closely with the design and engineering teams, global stakeholders, and regional and national staff to identify, build and launch impactful features. You'll also gather input from central functions, downstream partners and external vendors, and turn Alpha's objectives into products.

What you’d be doing in this role

• Own the vision, strategy and execution for the Course Administrator products
• Shape and refine the end-to-end digital experience and user journey for Alpha and Marriage course administrators
• Keep assessing evolving user needs, technology solutions, and global and local trends
• Build and iterate the product roadmap, working backwards from the user and acting on new opportunities
• Engage stakeholders across Alpha on vision, strategy, business requirements, product optimisation and goals, including Alpha’s Church Engagement Framework, Impact, Marketing and Communications, Governance and Legal, and our regional and national offices
• Bring teams and functions together to collaborate
• Write clear documents and updates on vision, strategy, status, risks and issues for senior leadership and stakeholders

Who we are looking for

• At least five years experience as a digital product manager, marketer or lead developer
• A bachelor's degree or equivalent and relevant training or experience
• Experience across the full digital product lifecycle, including setting strategy and creating roadmaps
• Skill in running effective user interviews
• The ability to deeply empathize with users in order to identify and solve problems
• The ability to turn data, metrics and feedback into feature requirements and action
• A track record of delivering impactful features with cross-functional teams
• Strategic thinking paired with methodical execution
• Confidence managing senior and executive stakeholders
• A highly collaborative style, and the ability to thrive in a remote team
• Excellent written and verbal communication, with the ability to explain vision, strategy and complex information clearly and concisely
• A passion for helping Alpha grow

Not a must, but it’s a plus if you have

• Experience running Alpha or being part of a church that runs Alpha. Familiarity with Alpha’s products, culture and mission is highly desirable.
• B2B or B2C software product management experience
• Ministry experience. Experience working or volunteering in a Christian ministry environment is highly valued. It helps in navigating the unique dynamics of ministry work, where relationships, care, and unity are as important as outcomes.
• Experience working in a start-up environment. Comfortable working in high-change, low-resource settings where collaboration, initiative, and adaptability are essential.
• Emerging technology fluency. Familiarity with AI, conversational UI (chat-base), or at least a curiosity and confidence in designing for new interaction paradigms
• Cross-cultural and international experience. Experience in collaborating well across countries, cultures, and time zones, bringing sensitivity, curiosity, and respect to diverse contexts, is highly desirable.

Where and how you can work

This is a remote role, based in Canada. We expect you to be reachable during usual office hours with flexibility to accommodate different time zones. Some travel may be required for this role.

Compensation:

Salary is $90k-100k annually, and commensurate with experience.

• Extended medical and dental benefits (3 month waiting period).
• 6 month probationary period for this role.