General Manager

Benefits
Opportunity for advancementTraining & developmentBonus based on performanceFlexible scheduleWe Offer
Competitive Salary:
Paid biweekly and based on experience and skillsetPerformance-Based Commission:
Monthly payouts based on KPIs (listed pay includes commission)Comprehensive Work/Life Balance:
Includes paid vacation, sick time, paid holidays, and personal daysIn-House Sales and Leadership Training:
Paid training to enhance your skillsEarn While You Learn:
Paid training on Crunch Connected, our platformContinuous Mentorship:
Guidance from experienced fitness leaders with over 100 years of combined experienceEmployee Perks:
Free membership with guest privileges, discounts, and a daily workout built into your scheduleCareer Advancement:
Direct path to franchise ownershipTransparent Communication:
Open-door policy with supportive managementInclusive Company Culture:
Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts), and more!About Crunch Fitness
Be a part of the greatest growth story ever to be told in the fitness industry!The company is rapidly expanding its club footprint throughout Canada, and it is led by a management team with over 100 years of combined experience in the fitness industry.With over 500 locations, Crunch Fitness is a leader in offering the highest value to its members at the lowest costOur Core Values
Communication is Key - Clarity and transparency with our processes and expectationsLeaders Grow Leaders - We empower, develop, and support each other through shared commitmentAll In, All The Time - We give 100% without hesitationChallenge Transforms Growth - We embrace our challenges as an opportunity to learn and growTeamwork and Community - our team plays a vital role in our success and are valuable contributors to the communityYour Schedule
Monday through FridayFlexible SchedulingPosition Overview
The General Manager plays a critical role in ensuring the seamless operations of our gym, aiming to deliver an exceptional member experience within a positive environment while ensuring financial success. This leadership position requires the ability to motivate and lead a team, coupled with a commitment to continuous employee training and development.Responsibilities
Community Environment:
Most importantly, foster a welcoming, friendly, and warm environment for all membersTeam Building:
Source, interview, and hire team members, establishing strong, cohesive teamsManagement Oversight:
Directly manage the team, set weekly schedules, and assign responsibilities to ensure smooth operationsTraining Standards:
With support, oversee and maintain training standards, coaching and developing team members to enhance sales performanceDevelopment and Coaching:
Consistently develop and coach team members, providing training on employment policies and practicesStaff Meetings and Goals:
Conduct staff meetings, set goals, and energize the team around daily, weekly, and monthly objectivesBusiness Growth:
Drive business profitability and inspire the team to achieve daily, weekly, and monthly objectivesMember Retention:
Ensure timely resolution of member concerns as retention is a key priorityKPI Monitoring:
Monitor staff performance through scoreboards, ensuring KPI standards are met or exceededFacility Maintenance:
Maintain a clean facility with equipment operating at optimal levelsPayroll and Scheduling:
Manage employee payroll and scheduling, ensuring adequate staffing levels at all timesProduct and Service Knowledge:
Possess a comprehensive understanding of all offerings, amenities, and equipment utilizationCompliance and Accuracy:
Ensure and monitor compliance with all policies, procedures, and standards, maintaining accuracy in operationsInventory Management:
Monitor club inventory and ensure timely restockingWho You Are
Experience in a fitness environmentService-oriented management experienceOwnership mentalityGrowth mindsetA basic criminal background check will be required to be completed prior to starting your employment with Crunch. This is to ensure a safe and secure environment for all employees and members.AI Use in Recruitment
As part of our recruitment process, we may use artificial intelligence (AI) supported tools to assist with tasks such as resume screening, application organization, and candidate communications. These tools are used to support efficiency and consistency in the hiring process. All hiring decisions are reviewed and made by human decision-makers at Crunch. AI tools do not independently determine candidate selection or employment outcomes. We are committed to fair, transparent, and non-discriminatory hiring practices and regularly review our processes to ensure they align with legal and ethical standards.
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