Heavy Duty Truck Service Manager
Inland Group
Lead heavy-duty truck service operations in Burnaby with expertise in technical knowledge, customer relations, and department performance management.Inland Truck & Equipment seeks a Service Manager for its sales and service dealership in Burnaby, BC. This leadership position oversees productive staffing, customer retention, cost controls, service records, and sold technician time. The manager supervises Service Advisors and Equipment and Truck Technicians.Key Responsibilities:
Forecast service department goals and objectivesManage staffing, performance, budgets, and reporting systemsReview repair orders before warranty submissionEnsure fair estimates and prompt customer follow-upMaintain repair quality and service vehicle safetyRequirements:
High school diploma or GEDHeavy-duty truck or equipment technical knowledgeThree years of related experience or trainingFinancial report analysis and strong leadership skillsValid driver’s license and passport for required travelBring heavy-duty technical knowledge, leadership, and customer relations expertise to Inland’s Burnaby service department.
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Forecast service department goals and objectivesManage staffing, performance, budgets, and reporting systemsReview repair orders before warranty submissionEnsure fair estimates and prompt customer follow-upMaintain repair quality and service vehicle safetyRequirements:
High school diploma or GEDHeavy-duty truck or equipment technical knowledgeThree years of related experience or trainingFinancial report analysis and strong leadership skillsValid driver’s license and passport for required travelBring heavy-duty technical knowledge, leadership, and customer relations expertise to Inland’s Burnaby service department.
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Vacancy posted 2 hours ago
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