E-commerce Digital Marketing Support Virtual Assistant

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an E-commerce Digital Marketing Support Virtual Assistant based in Canada. We are looking for a detail-oriented Digital Marketing Virtual Assistant to support the day-to-day marketing operations of an established direct-to-consumer e-commerce business. In this remote independent contractor role, you will contribute to email marketing execution, visual content creation, and routine website administration across consumer product brands. Working under the guidance of a Digital Marketing Director, you will turn approved marketing plans and creative materials into polished, ready-to-publish deliverables. You will use platforms such as Klaviyo, Canva, and Shopify to help maintain consistent brand communication and smooth campaign execution. This opportunity is ideal for someone who enjoys hands-on marketing production, follows instructions carefully, and can manage recurring tasks and deadlines independently. Accountabilities You will provide operational support across email campaigns, digital content production, and e-commerce website maintenance. Your work will help ensure that marketing activities are delivered accurately, consistently, and on schedule, following established brand guidelines and creative direction. - Email and Digital Marketing Execution - Create and prepare email marketing campaigns in Klaviyo using approved materials and instructions. - Build email layouts, format marketing copy, and organize promotional graphics. - Support scheduled email, SMS, and other approved customer communication campaigns. - Revise campaigns based on feedback from the marketing team. - Review links, formatting, images, and other campaign elements before submitting content for approval. - Maintain organized marketing assets and recurring campaign production schedules. - Canva and Marketing Content Support - Create and adapt graphics using Canva and existing brand templates. - Prepare promotional images, product visuals, and supporting marketing materials. - Work with client-provided photographs, videos, brand guidelines, and copy.

- Adapt layouts and creative materials for different campaign formats and channels. - Maintain consistency in visual presentation and brand messaging. - Produce all copy and creative materials without using generative AI. - Shopify and Website Administration - Update product photographs, banners, and routine website content in Shopify. - Assist with straightforward promotional updates and merchandising changes. - Review published website updates to ensure accuracy and proper formatting. - Support ongoing e-commerce content maintenance as directed. - Identify and report technical issues that require specialized development or management support. - Coordinate with the Digital Marketing Director and relevant stakeholders to ensure tasks are completed according to agreed priorities, timelines, and quality standards. Requirements : The ideal candidate has practical experience in e-commerce or digital marketing support, particularly in email campaign production and content creation. You should be comfortable working from established direction, managing recurring marketing tasks, and producing accurate deliverables while respecting brand guidelines and a strict no-generative-AI content policy. - Previous experience in digital marketing execution or e-commerce marketing. - Hands-on experience creating and preparing email marketing campaigns. - Experience managing and optimizing advertising campaigns on Meta (Facebook and Instagram) and TikTok. - Proficiency in Canva and the ability to adapt existing brand templates. - Experience with Klaviyo for email marketing. - Experience managing and updating e-commerce content through Shopify. - Strong written English skills and excellent proofreading abilities.