GenAI Contact Center Solutions Engineer (Python, AWS)
Astra North Infoteck Inc.
Key Requirements:
•8+ Yrs of overall experience
• Strong / Advanced level Development skills in Python
• Hands-on experience in AWS Services (e.g., Lambda, S3, Sagemaker, Bedrock, Amazon Connect etc.)
• AI, GenAI, Agentic AI exposure / experience on AWS
Essential Skills:
• Bachelor’s degree in computer science or a relevant field.
•10+ years of experience building large-scale, multi-tier distributed software systems.
• Hands on experience in cloud technologies, particularly AWS services.
• Hands-on expertise with Python, Lambda functions, APIs, LLM Models, Java.
• Experience with DevOps culture, tools, and best practices (e.g. - Bitbucket, Ansible, Jenkins, CDD).
• Strong communication skills, able to articulate complex technical concepts to both technical and non-technical stakeholders.
• Ability to work and collaborate with cross-functional teams across multiple locations.
• Strong problem-solving abilities and analytical skills with a keen eye for detail and the ability to assess alternatives, risks, and benefits.
• Demonstrates agility in learning and implementing cutting-edge technologies across diverse tech stacks.
Role Description:
• Contact Centre Innovation & GenAI
• This role offers an exciting opportunity to shape the future of Customers contact center technology and drive innovation on a global scale.
• The successful candidate will play a pivotal role in transforming our engineering practices and delivering cutting-edge solutions that enhance our clients experience and operational efficiency.
• We are looking for an experienced and high-performing Full-Stack Software Engineer with at least 10 years of software development experience.
• This role will be instrumental in driving innovation, implementing cloud capabilities, and building GenAI solutions across our contact centers in Canada, Asia, and the US.
• The ideal candidate has a passion for cutting-edge technologies and a proven track record of building large-scale, complex software systems.
Role and Responsibilities
• Participate in the design, development, and rollout of foundational cloud capabilities.
• Collaborate with cross-functional teams to implement key software delivery, cloud, GenAI, and DevOps processes.
• Create and maintain technical design artifacts that describe application functionality, solution designs, data models, interfaces, and integrations.
• Contribute and/or adopt global software engineering re-usable best practice processes.
Additional Comments: Eligibility for Reliability Status Clearance is nice to have.
- ...Senior GenAI Software Engineer – Contact Center Solutions (AWS, LLMs & Python) Required Skills • Bachelor’s degree in Computer Science or a relevant field. • 10+ years of experience building large-scale, multi-tier distributed software systems. • Hands-on...Amazon Web ServicePermanent employmentCasual work
$72k - $125k per year
...Deloitte is seeking an experienced GenAI & Python Specialist to join our dynamic Operate... ...design, build, and scale Generative AI solutions using Python‑based frameworks, Large Language... ...management, data analysis, and data engineering Co‑Labs initiatives: Consolidation...SuggestedLong term contractTemporary workFixed term contractFlexible hours- ...Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role...SuggestedFull time
- ...Role: Business Systems Analyst - Contact Center Work Location: Toronto, ON - Hybrid... ...: • Support requirements and solution design across omnichannel contact center... ...Amazon Connect • Exposure to: • GenAI • Conversational AI • Chatbots...SuggestedPermanent employment
- ...AWS Data Engineer – ETL, Python & SQL Toronto, ON Hybrid (2 days per week in-person at Toronto office preferred) Skills: Digital : Amazon Web Service (AWS) Cloud Computing~ Digital : Python for Data Science Digital : Google Data Engineering...Amazon Web ServiceContract workWork at officeShift work2 days per week
$40.64 - $45 per hour
...can recommend someone interested in this job. Job Role: Python Developer with AWS Job Location: Toronto Canada Hybrid (3 days a week onsite... ...experience) in Computer Science, Software/Electronics Engineering, Information Systems, or a closely related field is required...Amazon Web ServiceHourly payFull timeShift work3 days per week- ...You will work as a Senior Engineer in Public Markets Technology,... ...staff to design and implement solutions enabling trading and post trade... ...strategy using Amazon Web Services (AWS) for Cloud development.... ...and patterns. Experience in Python, or a keen interest to learn,...Amazon Web ServiceLong term contractFull time
- ...consulting team in the world. We are seeking an experienced Data Engineer with expertise in Dataiku to join our data team. As a Data... ...blobs into structured insights. Tune complex SQL queries and Python-based processing jobs to handle petabyte-scale environments efficiently...Full time
- ...Contact Center Solution Architect – IVR | Salesforce Service Cloud Voice | Amazon Connect | MuleSoft | CTI Skills and Responsibilities... ...operation • Prompts • Amazon Lex integration • AWS Lambda integration • Contact Trace Records • Call recording...Amazon Web ServicePermanent employment
- ...Cloud Data Solution Architect – AWS, Azure, GenAI & Microsoft Fabric Location: Toronto, ON Work Model: Hybrid (2 days per week in-person... ...Collaborate with business stakeholders, enterprise architects, engineering teams, and executive leadership to define transformation...Amazon Web ServiceContract workWork at office2 days per week
- ...Job Responsibility: Toronto, Canada Python BCM Industry 24/07/2024 Req. VR-106932... ...delivery of projects. Design software solutions by interacting with portfolio managers,... ...expectations Strong technical skills with AWS technologies such as Lambda, SNS, SQS, S3...Amazon Web ServiceLong term contractFull time
- ...Senior GenAI Engineer – AWS | LLMs | Agentic AI | RAG Architectures Toronto, ON – Hybrid (2–3 Days WFO) • Lead and actively contribute to the development of AI products, pilots and solutions, with a focus on clean, maintainable code using Python, React, and AWS tools...Amazon Web ServiceContract work
$61k - $70k per year
.... The Opportunity This position focuses heavily on contact center vendor management . External partners handle a portion of... ...learning the pressures, the language, and the talent needs of engineers, technical sales teams, product managers, and operational leaders...Permanent employmentFull timeWork at officeLocal areaImmediate startRemote workRelocation packageStoakley-Stewart Consultants
Toronto, ONmore than 2 months ago- ...Job Description: GenAI Automation Developer – Ansible, LLM, GitHub Actions, Python Location: Toronto, ON (Hybrid – 4 days... ...will develop innovative automation solutions that combine GitHub Actions ,... ...with cloud platforms such as AWS and/or Azure . Preferred Skills...Amazon Web ServiceContract work
- ...Cloud Specialist – AWS, Cloud Security, Python & Infrastructure as Code Location: Toronto, ON... ...Collaborate with cross-functional teams for solution design and implementation... ...you want to emphasize broader cloud engineering: AWS Cloud Engineer – Security,...Amazon Web ServiceContract workWork at office2 days per week
$115k - $165k per year
AWS Solution Architect Position Description CGI is a global business and technology service... ...the primary requirement; experience with Python or Java is an added advantage. • Proven... ...learn more about accessibility at CGI, contact us via email . Please note that this email...Amazon Web ServiceWork at officeWorldwide2 days per week- ...Senior AI Developer – Python, AWS Services, SQL, ML Role AI Developer – Corporate IT AI Team Required Skills • Strong Python... ...• Demonstrated expertise in: • Generative AI (GenAI) – Must Have • Agentic AI – Must Have • Machine Learning...Amazon Web ServicePermanent employment
- ...Senior Java Backend Developer – Node.js, AWS Cloud & GenAI Location: Toronto, ON Work... .../TypeScript for the frontend. Lead solution design, own end-to-end delivery, mentor... ...environments. Knowledge of Kotlin, Go, or Python. Experience with Micronaut or Quarkus...Amazon Web ServiceContract workWork at office2 days per week
- ...Role: Bilingual French Software Functional Tester – Contact Center Applications Location: Toronto, Canada Desired Experience: 4–6 Years Role Overview • Validate and ensure the quality of contact center applications through functional testing....Permanent employment
$168k - $231k per year
...mission. If you are too, let's talk. Senior Solution Sales Engineer (Auth0) - Position Description: We... ..., backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time... ...communications Experience with cloud platforms: AWS, Azure, GCP. You are an elite...Amazon Web ServiceInternshipLocal areaRemote workWorldwide- ...state-of-the-art AI products and solutions to a diverse range of... ...impact position for a Senior Data Engineer with expertise in Databricks... ...integrated with an underlying AWS S3 cloud environment and Databricks... ...programming proficiency in Python / PySpark and Advanced SQL...Amazon Web ServiceFull timeContract workRemote workWorldwideFlexible hoursShift work
- ...world-class networks, AI-powered solutions, and digital experiences that... ...and technically strong GenAI Developer to join our growing... ...software and machine learning engineering and a passion for turning AI concepts... .... • Proficiency in Python and SQL. • Hands-on experience...Full timeWork at office3 days per week
$65k - $115k per year
QA Engineering – Python and Automation Position Description We are seeking a detail-oriented... ...creates value. You’ll develop innovative solutions and build relationships with teammates... ...learn more about accessibility at CGI, contact us via email . Please note that this...Work at office2 days per week$55 - $57 per hour
...Looking for Lead consultant : AWS ,Jenkins, Ansible, Git hub,... ...in DevOps and infrastructure engineering Strong expertise in AWS services... ...skills in languages such as Python, Bash, or PowerShell.... ...DevOps Engineer, AWS Certified Solutions Architect) are a plus. Bachelors...Amazon Web ServiceHourly payFull timeMonday to fridayShift work- ...With AI redefining the computing paradigm, solutions must evolve to unify innovations in... ...collaborating with some of the brightest engineers in the industry. This role offers the opportunity... ...metal and Ethernet). Develop Python and C-based diagnostic tools, automation,...Permanent employment
- ...Python AI/ML Developer – Python, FastAPI, AWS & Generative AI (LLMs) Required Skills & Experience: • 5+ years of professional experience in software development. • Strong proficiency in Python (FastAPI, Flask, asyncio, pandas, etc.). • Hands-on experience...Amazon Web ServicePermanent employment
- ...efficient maintainable and reusable Python scripts for data extraction transformation and loading ETL in GenAI application Demonstrate... ...Collaborate with cloud platforms eg AWS Azure GCP to build Generative... ...monitoring and logging solutions to ensure the performance and reliability...Amazon Web ServicePermanent employmentFull timeLocal area
- ...Job Description: AWS Developer Skills: Digital : Python~Google Cloud Serverless Computing~Java EE Performance Optimization & Tuning Experience Required: 8-10 Toronto, ON Hybrid (2 days per week in-person at Toronto office preferred) Role Descriptions:...Amazon Web ServiceContract workWork at office2 days per week
- ...Role: AWS Solution Architect (Payment Domain) Total Experience: 6–8 Years Required Skill Set # CI/CD & Automation: Design, implement... .... # Scripting & Optimization: Write automation scripts using Ansible, PowerShell, Bash, or Python to reduce operational toil....Amazon Web ServiceContract work
- ...skilled and passionate Senior Software Engineer with strong expertise in Java and AWS to join our technology team. The... ...capital markets and proficiency in Python are considered advantageous.... ...requirements and architect effective solutions. Write...Amazon Web Service
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to GenAI Contact Center Solutions Engineer (Python, AWS). Be the first to apply!
