Business Systems Analyst III

Job Responsibility:

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$65,600 - $98,400 CAD This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

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DaaS Corporate - Risk Platform, Retail Risk 2 POD and Retail Risk and wealth POD - Risk Data Team provides Retail risk/Wealth Risk data integration and reporting technology services to corporate areas across TD Bank. The team works with Business and Technology partners throughout the Organization on requirements and data analysis, development and implementation of effective solutions for risk data integration and risk reporting, as well as providing operational and support services for corporate and commercial assets across the Bank. We are looking for a Business Systems Analyst III to join the DaaS- Retail Risk - Risk Data Team who will thrive in this fast-paced environment, who finds satisfaction not only in delivering effective quality support/solutions but also enjoys working with a friendly and diverse team of professionals.

• Support, analysis, design and testing on RRMDM/CRRMA projects and develop/modify code for small enhancements.

• Work with business stakeholders and other SMEs to assess current capabilities, understand high-level business requirements and apply technical background/understanding in the development of System Requirements Specification (SRS) documents.

• Work in the team of data designer/ developer to translate user and/or systems requirements into functional technical specifications.

• Collaborate closely with Application Owners, Application Managers, and Solution Designers as the business/functional counterpart in solution identification and maintenance.

• Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing; participate in the testing of developed systems/solutions.

• Contribute to the development of project plans by participating in the scoping and estimating of proposed projects.

• Act as a technical resource for business partners to ensure deliverables meet business and end-user requirements.

• Continuously enhance knowledge/expertise in own area and keep current with leading-edge technologies trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery

• Assist in the delivery and maintenance of secure computing facilities and technical infrastructure/architecture to support stakeholders and applications as appropriate.

• Prioritize and manage own workload in order to deliver quality results and meet timelines

• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.

• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

• Participate in knowledge transfer within the team and business units

• Establish effective relationships across multiple business and technology partners, program and project managers

CUSTOMER

• Develop effective and efficient solutions by researching/analyzing current state system processes and defining technology solutions options / recommendations working closely with key technology partners

• Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration

• Translate business requirements into detailed functional specifications taking into account non-functional requirements

• Capture and document the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations.

• Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing

• Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation.

• Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement

• May provide operational / process-related analysis and support to various extents

SHAREHOLDER

• Adhere to existing processes/standards including requirements management technology delivery practices and standards, and business technology architecture, escalating issues as required

• Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery

• Continuously enhance knowledge of business domains and their products/services

• May support change management planning and activities, including those that ensure operational readiness.

• Support implementation and post-implementation planning and activities.

• May support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology requirements/guidelines

• Adhere to the TD code of conduct

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.

• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit.

• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.

• Participate in personal performance management and development activities, including cross training within own team.

• Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.

• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.

• Contribute to a fair, positive and equitable environment that supports a diverse workforce.

• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.

BREADTH & DEPTH:

• Sound to Advanced knowledge of system analysis process and techniques

• Sound to Advanced knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows, and business rules

• Advanced knowledge of enterprise technology delivery practices and standards and related expertise including design, development, testing and delivery frameworks

• Sound understanding of business supported and business analysis

• May act as a reference for Business Systems Analyst roles

• Leads system requirements management for moderate to high complexity/risk initiatives in alignment with strategies

• Identifies risks and impediments and leads problem resolution for complex issues

• Leads the identification, maintenance, and reporting of traceability of system requirements

• Work performed under minimal guidance and supervision

• Reports to a Manager or Practice Lead

EXPERIENCE AND / OR EDUCATION

• Experience with Agile methodology - Plan, develop, test and deploy
• Experience with SQL server management tools and writing queries, with large SQL data marts, relational database experience.
• Strong knowledge of data extraction, design, load, and reporting solutions to business partners,
• Experience using JIRA and Change Management tool like service now will be an asset.
• Performs work on all aspects of the business analyst process from end to end (e.g., user requirements, functional specs, test strategy, test plans, scripts, implementation strategy, user training, etc.)
• Familiarity with Information security Principles and Practices at TD, including Change Order process (COs), creation and managing service now tickets related to user /NPID access management would be an asset.
• Actively involved in resolving client applications issues
• Strong technical skills, including but not limited to exposure to SQL queries, data analysis and logical data modeling.
• Strong written and communication skills.
• Flexible but disciplined methodical approach to problem solving.
• Understanding of Financial Products including Wholesale banking, Commercial banking and other Assets is an asset.
• Knowledge of .net, Azure, bitbuket will be an asset

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet