Collections Specialist
BEST OFFICE STAFF
**Your Role:**
* Collects purchase orders and manages collections for high-volume accounts
* Resubmits invoices promptly to ensure timely customer payments
* Coordinates with internal teams, vendors, and customers to resolve issues
* Handles administrative requests across multiple communication channels
* Maintains accurate receivables and verifies outstanding balances
* Investigates and resolves payment discrepancies and deductions
* Documents collection activities and updates records systematically
* Supports cash application, reconciliations, and billing follow-ups
* Assists the Director of Revenue Management with the monthly presentation of AR/Collection
* aging to Leadership.
* Prepare a weekly AR/collection aging report to submit to the Director of Revenue
* Management.
* Drives improvements in DSO, reduces bad debt, and enhances processes
* Assist the National Cash Application team with researching and reconciling cash on hand
* account/unapplied funds.
* Resolves receivables issues with support centers and account managers
* Coordinates billing and invoicing concerns with internal departments
* Assists with credit memo offsets and unapplied cash research
* Recommends and implements process improvements for operational efficiency
**Skills & Requirements:**
* A bachelor's degree is highly preferred.
* Strong Excel skill set, including V-Lookup/pivot tables, etc.
* 3+ years of commercial AR/collections.
* Ability to interpret complex contracts and agreements.
* Excellent written, verbal, and interpersonal skills.
* Strong problem solving and analytical abilities.
* Highly detail oriented.
* Ability to multitask, prioritize, and manage time effectively.
* Thrive in a fast-paced, dynamic, and innovative environment.
* Proactive work ethic and team player with a positive attitude and independent thinkers
* empowered to make decisions without immediate supervision.
* Experience with MS Dynamics is a strong plus.
**Tech Requirements**
* Processor: Intel iCore 5, Ryzen 5, or higher
* RAM: 16GB or more
* Setup: Dual Monitor
* OS: Windows 11 Pro
* Accessories: Noise-canceling headset & camera
$100k per year
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