Temporary Benefits Administrator

Management & Exempt
Employment Status: Full-Time Temporary
Expected Hiring Range: $29.74 to $34.97 per hour
Short-term Incentive Eligible: No
Temp Duration: 18 months
Posting End Date: Open until filled

As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers.

We're actively seeking new talent to join our mission of delivering a stronger energy future in B.Are you passionate about delivering exceptional service and finding smart solutions that meet employee needs? Your analytical mindset, sound judgement, and commitment to service make you a natural fit for our Benefits Administrator role.

Your role will be essential in helping employees understand and navigate their benefits with confidence.

You also bring a strategic lens to your work—able to see the big picture and contribute to long-term improvements that enhance the employee experience and streamline our processes.

Accurately and efficiently administer employee and retiree benefit programs following established policies, procedures, and collective agreement provisions.

• Own a client portfolio in which you manage benefit changes for each stage of the employment lifecycle including enrolments, life events, leaves, terminations, retirements, deaths, and retroactive adjustments.
• Provide administrative support for the employee share purchase plan, group savings plans, and pension plans.
• Serve as a subject matter expert on all benefit programs, helping employees and retirees understand the value, flexibility, and navigation of their coverage including delivering presentations.
• Ensure a high degree of accuracy in all benefit transactions, payments, and HRIS data.
• Participate in regular and project-related system testing and monitor outcomes to ensure ongoing effectiveness.
• Act as a liaison with benefit carriers to resolve escalated claim issues and discrepancies.
• Assist or perform benefits-related reporting, reconciliations, and audits to maintain data integrity and compliance.
• Identify and recommend process improvements and contribute to key initiatives and projects, offering support as needed to advance departmental goals.

Certificate in Human Resources Management or Certified Employee Benefit Specialist (CEBS), or equivalent education/experience.

• 2+ years of recent experience in benefits or HR-related roles.
• Experience with traditional and complex flexible benefit plans, multiple collective agreements, and savings plans. Experience with an employee share purchase plan and/or pension plans is an asset.
• Proficiency in HRIS systems, and Microsoft Excel. SAP platform knowledge, reporting, and/or intermediate Microsoft Excel skills are an asset.
• A confident and effective verbal and written communicator with strong customer service skills and a focus on discretion and confidentiality with sound judgement in handling confidential/sensitive information.
• Working knowledge of employment legislation and ability to interpret and understand collective labour agreements and benefit carrier policies.

In this role, you will have the option to participate in a flexible work program, enabling you to work from an approved flex location in British Columbia up to 85 days a year (equivalent to approximately two days a week), subject to business or operational needs.

We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

To learn more about the recruitment process with FortisBC, please visit the You’re Applying. FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.
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