Telecom Project Officer

Job Responsibility:

Limited Competition

This Job Opening is limited to employees with the GNWT/WSCC in indeterminate and term positions.

Employees must apply through HRIS / Employee Self-Service. For instructions please see:

Department Information

The Department of Infrastructure (INF) provides high quality services to the public and Government of the Northwest Territories' (GNWT) departments, boards and agencies including the planning, design, construction, acquisition, operation and maintenance of public transportation infrastructure and the buildings, works and equipment required for the GNWT to deliver its programs and services. INF makes essential petroleum products available for sale to the public where these products are not provided by the private sector, and promotes the development and increased use of energy efficient technologies. INF also regulates electrical and mechanical safety services and licenses individuals and vehicles operating in the territory.

For more information please refer to the Department of Infrastructure website at

Job Information

The Telecom Project Officer is responsible for the system programming, installation, set up, troubleshooting and administration for all Government of the Northwest Territories (GNWT) Telecom systems. This position assists with all phases of Telecom projects, from inception through implementation, to evaluation and continued operations. Services are provided in accordance with the direction and mandate of the Technology Service Centre (TSC), and with standards developed by the Informatics Policy Committee (IPC), Office of the Chief Information Officer (OCIO) or by a GNWT Standards Committee.

Located in Yellowknife and reporting to the Manager, Corporate IT Projects and Planning, the Telecom Project Officer is responsible for understanding the business requirements for various Telecom services and support and assists in the development of telecom solutions for TSC clients (both Enterprise and department level solutions). Once solutions are defined and approved, the Telecom Project Officer is responsible to work with the appropriate TSC resources and/or Clients and their team(s) to ensure that the solutions are implemented. This includes managing the project tasks, dates and deliverables for their own work as well as the work performed by other TSC staff.

The Telecom Project Officer applies project management methodology including, but not limited to: project planning, scheduling, communication, monitoring, risk management and contingency planning.

Critical Knowledge, Skills and Abilities:

• Sound knowledge of the project management process, including project planning, scheduling, contracting, and supervision of professional consultants and contractors;
• Sound knowledge of the GNWT's IT infrastructure and telephony systems;
• Understanding of telecom systems architecture and an ability to work with contractors to plan and troubleshoot complex Telecom systems, taking advantage of existing and emerging technologies;
• Solid working knowledge of Telecom components, practices, and operations;
• Project Management Skills with knowledge and an ability to implement established project management methodologies for small to midsize, multi-stakeholder projects, thereby ensuring effective planning, implementation, monitoring and evaluation activities occur;
• Communication: ability to interact effectively with other individuals and groups;
• Work in a high stress multi-tasking environment with tight deadlines;
• Deal with individuals where a high degree of tact and diplomacy is required;
• Apply planning, time management and scheduling skills;
• Work in a cross-cultural environment with a diverse group of clients and staff.

Typically attained by:

Bachelor's degree in Computer Science or Engineering, with at least four (4) years of demonstrated project coordination experience and/or training.

Knowledge of project management in a northern environment would be an asset.

Other combinations of education and related experience totaling eight (8) years will be considered.

GNWT Inquiries

Inquiries Only:

Department of Finance Government of the Northwest Territories YELLOWKNIFE CENTRE 5TH FLOOR BOX 1320 YELLOWKNIFE NT X1A 2L9 Tel View phone number on ca.edajobs.com Fax View phone number on ca.edajobs.com View email address on ca.edajobs.com

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.