Senior Commercial Strategy Manager

The Commercial Strategy team sits within the Business Development & Commercial Programs org and is responsible for helping take ideas from 0 to 1 by leading strategic initiatives and bets, and partnering cross functionally with other teams to test, experiment, and implement new strategiesIn addition to driving new growth, the Commercial Strategy team owns and executes strategic growth programs that sit at the intersection of multiple teams and functions, and is the center of excellence for continuous improvement, focused on how to drive operational efficiency and rigor as we scaleThe team goes where the problems are and are key to enabling future growth opportunitiesAs Senior Commercial Strategy Manager, you will serve as a thought partner to leaders across the organization, lead critical cross-functional initiatives that shape the company’s growth trajectory, drive strategic planning cycles, stand up 0–1 initiatives, and unlock operational scale across our most critical programsLike most marketplaces, Thumbtack serves customers and pros, and this role creates value for both through our Partnerships business, one of Thumbtack’s fastest-growing segments. You will identify new growth opportunities, develop go-to-market strategies, launch programs that expand our marketplace’s reach through partners, and shape the strategy and direction of the organizationIdentify, prioritize and lead initiatives that support our biggest bets and create the greatest impact, while being agile and quickly pivoting as priorities changeDevelop, test, and incubate new ideas (products and businesses)Own ad hoc analysis and project work (e.G., board prep, planning, goal setting, competitive analysis, financial analyses)Be the connective tissue across teams and functions, aligning stakeholders, harmonizing objectives, and driving progress;
this role is extremely cross-functionalBe a leader who can see around corners, foresee roadblocks, and proactively propose solutions to overcome them - with minimal guidanceBe dynamic, resourceful, and willing to advocate for your projects internally and externally - influencing without authority will be critical to successBe a trusted advisor to the Senior Director of Commercial Strategy, VP of Business Development, and Chief Commercial OfficerBenefits
Parental leaveHealth insuranceCommunity matters | Sure, our ways of connecting have changed. But we haven’t missed a beat, from virtual concerts to “TTversary” celebrations to weekly catch-upsAlways be improving | We bring out the best in our colleagues — and our product — by pushing each beyond what we believe we’re capable of. We give honest feedback, even when it’s hardWellness is a way of life | We promote balance with generous PTO and company-wide holidays — and find our centers every Wellness Wednesday with yoga featuring a Thumbtack proA worthy mission | In a world where tech is often seen as eroding good jobs, we’re helping small business owners thrive. Our product makes entrepreneurship accessible to everyoneDriven by our values | Our values are the compass by which we make all our decisions. Each one matters: Lead with why, Make it count, Own it, Choose teamwork, and Say what you meanPlus, amazing benefits | All the benefits you’d expect, plus a few more: generous parental and fertility benefits, $1800 for Thumbtack services per year and a $1200 remote work stipendVirtual-first working model coupled with quarterly in-person events and Camp Thumbtack20+ company-wide holidays including two week-long shutdownsLibraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and ManilaCell phone and WiFi reimbursementsSubscriptions and Employee Assistance Program for mental health and well-beingWorking closely with executives, product and engineering leaders, marketers, sales, and finance, you will bring strong business acumen, communication and collaboration skills, a self-starter mindset, and ownership of complex, high-priority problems from day one while pushing progress on multiple frontsSuccess in this fast-paced, fluid role requires strong problem-solving capabilities, analytical horsepower, comfort operating in ambiguity, and the ability to bring structure to chaosAbility to build analytical models and translate them into executive-level insights5-7+ years in management consulting, investment banking, private equity, bizops, or strategy rolesGrowth mindset - you care about impact and going the extra mileA “super generalist” who is comfortable with ambiguity and building frameworks/plans to provide necessary structureDemonstrated ability to build strong cross functional relationships and influence leaders at all levelsOwner attitude and mentality that rolls up your sleeves to “Get Stuff Done”Adept at influencing without authority and working with internal/external partners from all backgrounds
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