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Receptionist with IT Troubleshooting Knowledge

$44k - $60k per year
Full-time

Ace Community College

Job Responsibility:

Job Type: Full-time, Permanent Salary: $44,652.42-$60,000.00 per year Apply By Email: View email address on ca.edajobs.com Application Requirement: Resume required

About ACE Community College:

ACE Community College is a leading technical and vocational institution committed to excellence in education and student support. We pride ourselves on fostering a collaborative, service-oriented environment where both students and staff thrive.

Position Summary:

We are seeking a Receptionist with IT Troubleshooting Knowledge to join our administrative team. This role blends traditional front-desk responsibilities with entry-level IT support duties. It is ideal for someone who enjoys both people-facing service and hands-on tech problem-solving.

Key Responsibilities:

  • Welcome and assist visitors, students, and staff at the front desk
  • Answer phone calls and email inquiries professionally and efficiently
  • Provide hands-on support for basic IT tasks:
  • Setup of computers, monitors, keyboards, and peripherals
  • Troubleshooting display, login, and basic software issues
  • Assisting with printer setup, paper jams, and toner replacement
  • Maintain an internal log of IT issues and escalate complex problems to technical staff
  • Assist with administrative tasks: scheduling, filing, updating student records
  • Keep the reception area clean, organized, and welcoming

Qualifications:

  • Minimum 3 years of experience in a receptionist, administrative, or IT support role
  • Experience in an educational or post-secondary environment preferred
  • Working knowledge of:
  • Windows OS
  • Basic networking
  • Printer troubleshooting
  • Strong communication, organization, and multitasking skills
  • Ability to remain calm and professional in a busy office environment

Schedule:

  • Monday to Friday
  • Full-time, on-site

To Apply:

Send your resume to View email address on ca.edajobs.com will contact selected candidates directly via email.

Job Types: Full-time, Permanent

Pay: $44,000.00-$60,000.00 per year

Schedule:

  • Monday to Friday

Experience:

  • Receptionist: 2 years (required)
  • Computer troubleshooting: 2 years (required)

Work Location: In person

Vacancy posted 1 day ago
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