Receptionist with IT Troubleshooting Knowledge
$44k - $60k per yearAce Community College
Job Responsibility:
Job Type: Full-time, Permanent Salary: $44,652.42-$60,000.00 per year Apply By Email: View email address on ca.edajobs.com Application Requirement: Resume required
About ACE Community College:
ACE Community College is a leading technical and vocational institution committed to excellence in education and student support. We pride ourselves on fostering a collaborative, service-oriented environment where both students and staff thrive.
Position Summary:
We are seeking a Receptionist with IT Troubleshooting Knowledge to join our administrative team. This role blends traditional front-desk responsibilities with entry-level IT support duties. It is ideal for someone who enjoys both people-facing service and hands-on tech problem-solving.
Key Responsibilities:
- Welcome and assist visitors, students, and staff at the front desk
- Answer phone calls and email inquiries professionally and efficiently
- Provide hands-on support for basic IT tasks:
- Setup of computers, monitors, keyboards, and peripherals
- Troubleshooting display, login, and basic software issues
- Assisting with printer setup, paper jams, and toner replacement
- Maintain an internal log of IT issues and escalate complex problems to technical staff
- Assist with administrative tasks: scheduling, filing, updating student records
- Keep the reception area clean, organized, and welcoming
Qualifications:
- Minimum 3 years of experience in a receptionist, administrative, or IT support role
- Experience in an educational or post-secondary environment preferred
- Working knowledge of:
- Windows OS
- Basic networking
- Printer troubleshooting
- Strong communication, organization, and multitasking skills
- Ability to remain calm and professional in a busy office environment
Schedule:
- Monday to Friday
- Full-time, on-site
To Apply:
Send your resume to View email address on ca.edajobs.com will contact selected candidates directly via email.
Job Types: Full-time, Permanent
Pay: $44,000.00-$60,000.00 per year
Schedule:
- Monday to Friday
Experience:
- Receptionist: 2 years (required)
- Computer troubleshooting: 2 years (required)
Work Location: In person
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