Change Management Advisor

Here is a brief overview of the tasks and responsibilities:
Perform and update organizational impact analyses;
Assess the impacts of change on roles, skills and ways of working;
Analyze training needs and develop learning strategies;
Design the learning paths and training plans of the program;
Develop training content, user guides, task aids and performance support tools;
Collaborate with business experts to transform operational impacts into educational content;
Support and animate the network of superusers and change agents;
Coordinate training activities and support stakeholders;
Develop indicators of training readiness, adoption and effectiveness;
Collect and analyze feedback from participants;
Support deployment, hypercare, and stabilization activities;
Design and deploy large-scale training programs;
Develop training materials and performance support tools;
Translate business and technological impacts into concrete learning activities;
Demonstrate excellent analytical, synthesis and popularization skills;
Use Microsoft 365 tools effectively (Teams, SharePoint, PowerPoint, Word and Excel);
Demonstrate comfort withgenerative artificial intelligence tools, including Microsoft Copilot;
Integrate generative AI into the way we work while respecting information privacy and security requirements;
Produce deliverables related to program change management.The profile we are looking for is as follows:
Hold an undergraduate degree in administration, human resources, education, educational technology or a related discipline;
Have a minimum of five (5) years of experience in change management in the context of large-scale transformation projects;
Demonstrate significant experience in instructional design and the development of learning strategies;
Master organizational impact analysis and organizational preparation;
Have participated in complex technology projects (CRM, ERP, digital transformation or cloud migration);
Master recognized methodologies and practices in change management;
Possess an excellent knowledge of adult learning principles and instructional design;
Know agile methodologies;
This position requires fluency in French and English for daily tasks, understanding documentation, and professional communication with customers, suppliers, and colleagues across Canada. French and English language skills are essential, both oral and written.
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