Senior ML Platform Engineer

Summary

We are currently seeking a Senior ML Platform Engineer to join our Engineering team. This role is available to candidates across Eastern Canada. If you are local to our Toronto hub, you will be expected to be in office minimum two days per week for our Anchor Days.

What your team does

Our ML Platform team builds and operates the scalable infrastructure and robust platforms that power AI solutions across Clio. We blend deep AI and ML expertise with strong software engineering and cloud infrastructure skills to enable the entire lifecycle of machine learning and generative AI – spanning experimentation, deployment, monitoring, and continuous improvement. By applying best practices in CI/CD, observability, cost optimization, and model governance, and leveraging state-of-the-art tools and frameworks, we ensure our AI systems are reliable, performant, and aligned with business goals. We partner closely with ML engineers, data engineers, and product teams to accelerate the delivery of impactful AI capabilities.

A day in the life

• Build and deploy LLM-based solutions that help Clio’s customers save time and improve operational efficiency.
• Collaborate cross-functionally with engineering, product management, operations, and data science to identify and develop new ML-driven features.
• Evaluate and integrate new ML tools and frameworks to accelerate experimentation and optimize operations.
• Troubleshoot and resolve production issues such as data drift and model latency using observability tools and logs.
• Participate in design reviews and contribute to architectural decisions shaping Clio’s AI platforms.
• Engage in code reviews within your team and across the company, providing and receiving constructive feedback to maintain high standards.
• Continuously learn, challenge yourself, and grow as a machine learning expert while mentoring and collaborating with teammates.

Qualifications

• Solid Python or Ruby on Rails development skills, with experience building production-grade applications, services, or ML tooling.
• Expertise in cloud infrastructure (AWS, GCP, or Azure), including Kubernetes, and infrastructure-as-code (Terraform, Helm, or similar).
• Experience with CI/CD and automating model training, testing, and deployment pipelines.
• Understanding of machine learning and AI concepts, workflows, and lifecycle management.
• Demonstrated leadership skills, with the ability to mentor and guide team members effectively.
• Ability to fully own the design and delivery of robust, scalable solutions from concept through implementation.
• Excellence at breaking down complex, challenging problems into manageable parts and iterating toward effective solutions.
• Curiosity and deep dive into problems, constantly asking “why?”.
• Clear and concise communication across text, voice, or in-person mediums.
• Collaboration mindset and proactive context building to power decisions.
• Team-first mentality and support for co-workers when challenges arise.
• Interest in improving craft by using AI.

Preferred Qualifications

• Familiarity with AI observability tools (logging, metrics, tracing) to monitor and debug AI systems.
• Awareness of ML governance, responsible AI, and best practices for secure, compliant AI operations.
• Proficiency in developing and utilizing guardrails to ensure secure, reliable, and compliant AI operations.

Benefits

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include:

• Competitive, equitable salary ( $154,700 to $209,300 CAD for this role) with top-tier health benefits, dental, and vision insurance.
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
• Flexible time off policy, with encouraged 20 days off per year.
• $2,000 annual counseling benefit.
• RRSP matching and RESP contribution.
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

We are committed to equal employment and encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.