Social Worker

The salary range for this position is CAD $44.85/Hr. - CAD $56.02/Hr.

Come work as a Social Worker with Vancouver Coastal Health (VCH) in the North Shore Intensive Case Management team at HOpe Center in North Vancouver, BC! Apply now to join the team!!

Within the context of a client and family-centred Recovery model, and in accordance with established vision and values of the organization, the Social Worker works as a member of an interdisciplinary mental health team. Conducts comprehensive social and psycho-social assessments and collaborates with the client and interdisciplinary team to facilitate transitions through the continuum of services for clients with complex discharge and/or intake/referral needs. Provides individual, family and group counselling services. Attends clinical/case conferences as a member of an interdisciplinary team for client reviews, admissions and discharges. Provides consultative and direct services to clients, families, staff and community health professionals regarding issues such as Adult Guardianship, advanced directives, domestic violence, abuse and/or neglect, immigration, housing, financial concerns, or matters concerning government agencies (i.e. Public Trustee) and authorities (i.e. courts, police). Prepares and maintains client records in accordance with established standards, policies and procedures.

About The North Shore Intensive Case Management Team (ICMT)

The North Shore Intensive Case Management Team (ICMT) plays a crucial role in providing a diverse range of services to individuals who may have slipped through the cracks of health and social systems, often with unmet health needs. This team provides services for clients who are experiencing substance use challenges, concurrent disorders and/or mental illness. By offering personalized support, North Shore Intensive Case Management Team can effectively engage clients and facilitate connections with essential health and social services. Care is provided by a multi-disciplinary team, that includes registered nurses, OAT nurse, overdose outreach Workers, Indigenous Care Coordinators, Social Work/Allied Health and Peer Support. Through a trauma-informed, culturally safe, and client-centred approach, the team works collaboratively with Overdose Outreach Team (OOT) and AfterCare clinicians to engage with clients on an outreach basis and connect them with essential health and social services.

Education & Experience

• Current full registration with the British Columbia College of Social Workers.
• Master’s degree of Social Work from an accredited School of Social Work.
• Three (3) years' recent, related experience working in a psychiatric setting providing treatment services to individuals with complex mental health, substance use and chronic medical concerns, or equivalent combination of education, training and experience.
• Valid BC Drivers License and access to a personal vehicle for business-related purposes, as required.

Knowledge, Skills & Abilities

• Knowledge of the principles of recovery in mental illness.
• Knowledge of Psychosocial Rehabilitation methodology.
• Knowledge of the Mental Health Act as it applies to the rights and obligations of clients and staff.
• Knowledge of community, social and mental health resources.
• Ability to identify emotional, social, or environmental barriers and intervene to eliminate stigma.
• Ability to effectively manage conflict situations and aggressive behaviour and use non-violent crisis intervention and behavioural management techniques.
• Ability to work both independently and collaboratively as a member of an interdisciplinary team.
• Ability to communicate effectively, both verbally and in writing with clients, families, team members, other groups and community agency personnel.
• Broad knowledge of mental illness and substance use treatment.
• Broad knowledge of systems thinking as it related to social work process.
• Broad knowledge of other health disciplines and their role in healthcare.
• Broad knowledge of research methodology, counselling skills and clinical practice models.
• Broad knowledge of family, group and change therapy.
• Broad knowledge of legislation and government policies and procedures that relate to the client.
• Demonstrated ability to apply systems theory to practice in Social Work assessment and intervention.
• Demonstrated ability to conduct social and psychosocial assessments.
• Demonstrated ability to understand and influence group and inter-group processes, decision making and problem solving.
• Demonstrated ability to establish rapport with clients and families.
• Demonstrated ability to adjust to new or unexpected events and deal effectively with conflict.
• Demonstrated ability to work independently and collaboratively as a member of an interdisciplinary team.
• Skilled in the use of equipment, and in the techniques appropriate for treatment.
• Basic understanding of trauma-informed care.
• Ability to operate related equipment including applicable software applications.
• Physical ability to perform the duties of the position.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Only short-listed applicants will be contacted for this posting.

* Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply. *

Thank you for your interest in Vancouver Coastal Health.