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AI Customer Deployment Manager

Senpilot

Lead AI agent deployments at Senpilot from hybrid Toronto, combining customer success, data analysis, and hands-on implementation with utility accounts.

As AI Deployment Manager for the regulatory agent, you will manage pilots, rollouts, renewals, and long-term adoption. You will advise executives, train users, review usage data, and help customers achieve measurable results. The work spans regulatory, engineering, finance, and customer service teams.

Key Responsibilities:

  • Own regulatory account relationships from onboarding through renewal
  • Define pilot use cases and customer success criteria
  • Train users on prompts, setup, and daily workflows
  • Support rate case filings and team-wide rollouts onsite
  • Build playbooks, prompt libraries, and self-serve resources

Requirements:

  • Experience in account management, customer success, or implementation
  • Strong communication, strategic planning, and customer empathy
  • Willingness to travel for client engagements
  • Familiarity with utility regulation or eagerness to learn
  • Data analytics instincts and fluency with modern AI tools

Apply customer strategy, implementation expertise, and AI fluency to expand measurable regulatory-agent adoption across Senpilot accounts.

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Vacancy posted 16 hours ago
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