Front Office Administrator (Dental Team Member)

Job Responsibility:

At West Lake Dental Group (WLDG), we're all about personality and teamwork. We value folks who love learning, being part of a fun team, and being around awesome people over fancy job titles. Don't let a lack experience as a front desk administrator stop you from applying - we're are more focused on friendly and dynamic personalities that have a zest for learning and growing. If you're the type who brings a positive attitude and an open mind to your work environment, we'd love to have you join the WLDG team!

We're not your average dental office - we're a small group of ‘people' enthusiasts committed to creating smiles and unforgettable patient experiences. With 5 years of operation under our belt and a 5-star rating from over 200 Google reviews, we're doing something right!

As a member of the West Lake Dental Group team, you will not only have your primary responsibilities of greeting and checking-in patients, answering phone calls, scheduling appointments, managing patient records, and processing payments, but you'll also be part of our unique team culture. We prioritize cross-training all team members the various in-office positions, to ensure a stress-free and fun atmosphere. This means you can confidently rely on your team mates to provide assistance whenever needed, making our work environment both enjoyable and efficient.

We offer a competitive salary, but more importantly, we offer a fantastic array of benefits to make your work life enjoyable. These include complementary dental work for you and your immediate family (some restrictions apply), ensuring you and your immediate family have a healthy smile.

In addition, we have an exciting daily bonus system that adds an extra layer of fun to your workday. Details will be provided during your interview, so you can look forward to a little extra excitement in your day-to-day tasks.

Also, we are all about team spirit here at WLDG! We host team bonding events every other month, creating lasting memories and strong connections with your team mates.

To keep everyone in sync and informed, we have structured office meetings. There are two main office meetings per month to discuss important matters, and we hold 30-minute Zoom meetings every Friday morning for quick check-ins, ensuring we're all on the same page.

And because we know that sometimes you need that extra boost, we provide a daily office Starbucks spending account. Enjoy a coffee on us, limited to one per day per team member, to keep you energized and ready to tackle the day ahead.

How excited would you be to be employed here? Apply now and let's team up to create beautiful smiles together!

Job Type: Full-time

Pay: $25.00-$30.00 per hour

Expected hours: No more than 30 per week

Benefits:

• Flexible schedule
• Life insurance
• Paid time off
• Vision care

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Innisfil, ON L9S 4J1: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Describe a project or situation where you had to collaborate closely with your colleagues. How did you contribute to the team's success, and how did you handle any conflicts or disagreements that arose?

Experience:

• Front desk: 2 years (required)
• Customer service: 2 years (required)

Work Location: In person