Freight Specialist

The FREIGHT SPECIALIST is responsible for cargo coming into the country by all modes of transport. You are a professional multitasker, who will manage and oversee the receiving, handling, storing, picking, and packing activities within the warehouse, ensuring quality standards are met at every turn. The successful candidate will be exceptionally detail oriented, and able to track multiple facets of the warehouse at any given time.

DUTIES & RESPONSIBILITIES:

• Oversee the receipt, storage, distribution, and dispatch of all products and supplies entering and leaving the warehouse. Ensure all freight handling processes comply with regulatory and company standards.
• Guarantee that all orders are processed and shipped to customers on schedule, adhering strictly to delivery times to maximize customer satisfaction.
• Maintains files which include but is not limited to opening the file, entering and updating online systems with applicable data elements, pre-alerting the customer, billing the file within 5 days of the arrival of cargo at Port inland CY / ICD or Airport, issuing applicable forms and documents, and closing the file.
• Strategically plan the layout and space allocation of the warehouse to minimize loss or damage and maximize efficiency and accessibility.
• Manage annual inventory cycle counts and periodic spot-checks to maintain accurate stock levels. Respond promptly to any discrepancies or shortages.
• Develop and enforce safety and security policies to ensure a secure and safe working environment for all staff. Ensure all handling of regulated products and hazardous materials is documented and complies with relevant laws and regulations.
• Manage logistics processes to ensure efficient delivery of products, coordinating with transportation partners and liaising with customs brokers regularly.
• Monitor warehouse KPIs, analyze performance data, and identify opportunities for continuous improvement. Lead daily briefings to discuss progress and implement corrective actions.
• Oversee a preventative maintenance program for warehouse equipment and the facility to ensure operational efficiency and safety.
• Stay updated with and ensure adherence to all regulatory requirements and company policies concerning warehouse operations.
• Undertake additional tasks as required, which may include performing duties typically handled by crew members.

REQUIREMENTS:

Skill Factors:

• University/College degree in business, with a focus on manufacturing, warehousing, transportation, supply chain management, inventory control, or materials management.
• 1.5 years of direct work experience in a warehouse management function or supply chain management position.
• Direct working knowledge of operations, warehouse management, Stock taking and transportation management, including experience with international shipments and duties.
• Excellent interpersonal skills for interaction with customers and prospective business.
• Accurate data entry skills.
• Ability to learn new processes quickly.
• Ability to fluently read, write, and speak English.
• Proficiency in IT systems, such as MS Office, Google Doc / Sheet and standard CRM
• Feel comfortable to communicate with Chinese Mandarin.

Effort Factors:

• Ability to identify and troubleshoot problems to determine resolution.
• Strong organizational and follow-up skills.
• Ability to work independently with little supervision.
• Effective time management - ability to manage self, time and priorities.

Job Types: Full-time, Permanent

Pay: $18.00-$28.00 per hour

Benefits:

• On-site parking

Schedule:

• Day shift

Supplemental pay types:

• Bonus pay

Education:

• Bachelor's Degree (preferred)

Experience:

• Warehouse distribution: 1 year (preferred)

Language:

• both English and Chinese (preferred)

Work Location: In person