service advisor - auto repair
$18 - $30 per hourFull-time
Best Truck Service
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work site environment
- Heavy equipment
Work setting
- Automobile repair services
- Service
- Automobile dealership
Responsibilities
Tasks
- Answer written and oral inquiries
- Gather, research and prepare communications material
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive payments
- Sell merchandise
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Supervision
- Customer service clerk
Experience and specialization
Computer and technology knowledge
- Database software
- Internet
- MS Excel
- MS Outlook
- MS Word
- MS Office
Additional information
Security and safety
- Criminal record check
- Driver's validity licence check
- Driving record check (abstract)
- Reference required
Transportation/travel information
- Own vehicle
- Valid driver's licence
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Bending, crouching, kneeling
- Standing for extended periods
- Walking
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Ability to multitask
- Dependability
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Other benefits
- Free parking available
- Learning/training paid by employer
Vacancy posted 8 days ago
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