Collision Repair Technician

Fix Network is a global leader in repair and restoration services for vehicles, homes, and businesses, supporting a growing family of locally owned and operated brands in collision repair, mechanical services, glass care, and property restoration. Our portfolio includes Fix Auto Collision, Fix Auto Service, NOVUS® Glass, ProColor Collision, Speedy Auto Service, Speedy Glass USA, SRP Products, NOVUS®Polish, and Fix Nation Restoration. With more than 2,000 points of service worldwide, Fix Network is trusted by customers and industry partners for its commitment to quality, safety, and service excellence.

Title

Collision Repair Technician

Reports To

Senior Body Shop General Manager

Location

Ottawa, ON

Role Overview

The role as a Collision Repair Technician is to complete repairs properly and efficiently in order to have the vehicle ready for delivery on the promised due out date. The Collision Repair Technician is required to perform skilled tasks in the repair and maintenance of vehicles. He/she restores damaged vehicles to their original structural integrity, function, and appearance. He/she uses hand tools and power tools to remove or repair damaged parts, weld as needed, and properly install new parts. The Collision Repair Technician works with a variety of metals and plastics, as well as glass, electrical, and mechanical parts. Damaged vehicles must be repaired correctly following manufacturers procedures so they will perform as designed, especially in subsequent collisions. The Collision Repair Technician will effectively collaborate with the estimator, repair planner and refinish technician to achieve efficient vehicle flow.

Core Competencies

• Quality Orientation
• Time Management
• Creative and Innovative Thinking
• Development and Continual Learning
• Problem Solving
• Accountability and Dependability
• Research and Analysis
• Decision Making and Judgement
• Operating Equipment
• Providing Consultation
• Ethics and Integrity
• Planning and Organizing
• Mathematical Reasoning
• Enforcing Laws, Rules and Regulations
• Mediating and Negotiating
• Coaching and Mentoring
• Communication
• Energy and Stress Management
• Teamwork

Job Duties

• Execute all activities you are responsible for on the R/O - Ensure to notify the Production Manager of any additional damage that does not appear on the R/O.
• Fill out & sign the QC checklist and clean vehicle before moving the vehicle to the next department.
• Use repair products as described by manufacturer (refer to supplier reps, and other available resources)
• Manage work assignments to achieve targets set out by the Production Manager.
• Repair and replace body components, frame and underbody components as per manufacturer’s specifications.
• Scan vehicles to determine any codes related to the accident. Record all data in BMS (Business Management System).
• Work out dents and other defects using pulling tools, blocks and hammers.
• Operate welding & soldering equipment as described by manufacturer and perform destructive tests prior to working on the vehicle.
• Use plastic filler as per manufacturer to fill dents and smooth out defects.
• Remove and install or replace parts using hand & air tools and cutting tools & torch (as required).
• Straighten bent structures using frame and underbody pulling and anchoring equipment.
• File, grind and sand repaired body surfaces using hand and power tools.
• Cover exterior and interior to protect surfaces not worked on.
• Perform a final scan to determine all systems are working properly.
• Complete calibrations and re-calibrations to ensure all systems are working as designed.
• Inspect repaired vehicles and test drive vehicles for proper handling and wind noise.
• Monitor parts usage and report on any materials issues.
• Assist in ordering replacement equipment, parts and supplies.
• Maintain a working knowledge of changes in technology and repair techniques.
• Maintain safe working conditions and adhere to occupational health and safety regulations.
• Other related tasks as required.

Requirements

• High school or college automotive body repair diploma
• Body Technician license
• At least 5-7 years of experience as a Body Shop Technician preferred
• Possess a valid drivers' license
• Proven abilities in automotive body repairs
• Ability to work independently in a busy environment
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
• Able to effectively communicate both verbally and in writing
• Able to work well under pressure
• Able to deal with people sensitively, tactfully, diplomatically, and professionally

Working Conditions

• Job requires ability to work with a variety of hand and power tools
• Ability to lift objects of up to 80 lbs is required
• Use of Personal Protection Equipment will be required (e.g. gloves, safety footwear, facemask, etc.)
• Regularly works in conditions that include heat and humidity, and exposure to dust
• Must be able to lift, push, pull or carry objects, use abdominal and lower back muscles to provide support over time without fatigue
• Requires good manual dexterity (hand, hand with arm, two hands) and multi-limb coordination
• Noise level can be loud
• Must be able to quickly move arms and legs
• Excellent stamina is required
• Hazards associated with the industry
• Able to work indoors and outdoors