Senior Technical Account Manager Role

Docebo

Transform learning for enterprise clients as a Senior Technical Account Manager at Docebo! Embrace AI technology to cultivate high-value partnerships and drive customer success. In this pivotal role, you will be the technical cornerstone for our enterprise customers at Docebo. With your SaaS expertise, you will translate complex objectives into actionable technical strategies, ensuring seamless integration of our AI-powered learning platform. Build trusted relationships while presenting solutions and improving platform performance. Key Responsibilities:

Develop long-term technical strategies aligned with client goals
Take ownership of enterprise account operations and growth
Present platform performance insights to customer executives
Advise clients on emerging innovations and features
Continuously monitor key metrics to prevent risks

Requirements:

At least 5 years of SaaS troubleshooting expertise
2+ years of experience managing enterprise accounts
Strong skills in APIs, JavaScript, and data solutions
Excellent communication across technical and business realms
Openness to international travel up to 25%

Leverage your expertise in AI and technical management to only strengthen Docebo's impact on learning. #J-18808-Ljbffr

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Vacancy posted 15 hours ago

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