Skilled Operations Engineer for High-Availability Production Environments
Xsolla
Become a key Operations Engineer, excelling in troubleshooting and incident management across a global platform. Communicate effectively while resolving challenges in a dynamic tech landscape. Your role will impact production operations significantly by identifying and resolving issues in real-time. With at least 4 years of experience in SRE or DevOps, you will use your expertise to enhance incident resolution protocols and streamline internal communication during operational challenges. Your insights will help shape better processes through trend analysis and documentation. Key Responsibilities:
- Continuously monitor operational metrics and dashboards
- Triage production incidents and manage ticketing system
- Lead lower-severity incidents through to resolution
- Provide support during major incidents with detailed data
- Compile and analyze data for incident reporting
- 4+ years experience in technical operations in high-availability setups
- Must possess strong troubleshooting and investigation skills
- Familiarity with Datadog or similar tools
- Knowledge of Kubernetes and cloud services
- Excellent written and verbal communication abilities
Vacancy posted 8 days ago
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