Long Term Care Services Supervisor

Lead resident services and administration for the City of Hamilton at Wentworth Lodge, overseeing therapeutic recreation, pastoral care, and volunteer programs.This Supervisor reports to the Administrator and coordinates services under Ministry of Long Term Care and CARF standards. The position oversees business office activities, accounting functions, resident accounts, information technology, and purchasing accounts. It also supports program planning and evaluation.Key Responsibilities:
Supervise Business Office Clerk and Receptionist activitiesCoordinate therapeutic recreation, pastoral care, and volunteer servicesDevelop policies, procedures, programs, and staffing patternsMonitor resident, financial, trust account, and census recordsPrepare budgets, variance reports, statements, and required submissionsRequirements:
Progressive supervisory experience in the Long Term Care sectorDiploma in Therapeutic Recreation or equivalent education and experienceKnowledge of Long Term Care statutes, regulations, and bylawsAbility to motivate, lead, prioritize, delegate, and resolve concernsMicrosoft Office experience;
Point Click Care experience is an assetApply supervisory, financial, regulatory, and resident-services expertise supporting care at the City of Hamilton’s Wentworth Lodge.
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