Travel Manager, US

* United States of America - North Carolina - Morrisville

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Description and Requirements

Position Summary

The Travel Manager will be responsible for managing Lenovo’s corporate travel program across the U.S. and selected regional/global travel sub-categories. This role will cover both travel procurement sourcing and travel operations management, ensuring cost competitiveness, supplier performance, policy compliance, process efficiency, and high stakeholder satisfaction.

Key Responsibilities:

Travel Category Management

• Manage regional travel categories including TMC, air, hotel, car rental, rail, ground transportation, private aviation/jet, and other travel-related services.
• Support selected global travel sub-categories or act as a subject matter expert for global travel initiatives.

• Manage regional travel categories including TMC, air, hotel, car rental, rail, ground transportation, private aviation/jet, and other travel-related services.
• Support selected global travel sub-categories or act as a subject matter expert for global travel initiatives.

TMC Management

• Lead TMC evaluation, selection, implementation, governance, and performance management for the covered region.
• Partner with travel managers in other regions to drive global consistency, collaboration, and service optimization.
• Manage airline, hotel, car, Visa sourcing, RFPs, commercial negotiations, contracting, and supplier relationship management for travel vendors.
• Drive cost savings, improved traveler benefits, service quality, and supplier innovation.

• Manage airline, hotel, car, Visa sourcing, RFPs, commercial negotiations, contracting, and supplier relationship management for travel vendors.
• Drive cost savings, improved traveler benefits, service quality, and supplier innovation.

End-to-End Travel Operations

• Oversee E2E travel processes including policy, pre-trip approval, booking, in-trip support, exception handling, and compliance.
• Improve online/offline service processes and digital travel platforms.

Policy & Compliance

• Support travel policy execution, compliance monitoring, exception reporting, and continuous improvement.
• Ensure suppliers and internal users follow Lenovo travel policies and local regulatory requirements.

Stakeholder Management

• Build strong partnerships with business leaders, HR, Finance, Security, and regional local admins.
• Manage stakeholder communications, issue resolution, and satisfaction improvement.

Data, Reporting & Insights

• Manage travel data, dashboards, supplier scorecards, savings tracking, service KPIs, compliance reports, and traveler feedback.
• Keep drive and identify optimization opportunities.

Risk, Duty of Care & Traveler Experience

• Collaborate with Security and HR teams on traveler safety, risk management, emergency support, and duty-of-care processes.
• Improve traveler experience while balancing cost, compliance, and service quality.

Basic Qualifications:

• Bachelor's degree in related field
• 5+ years of corporate travel management experience, preferably in multinational companies.
• Must be in North Carolina and able to adhere to our hybrid schedule

Preferred Qualifications:

• Strong experience in travel sourcing, supplier management, TMC operations, and stakeholder engagement.
• Knowledge of corporate travel platforms, online booking tools, expense systems, and travel reporting.
• Strong negotiation, analytical, project management, and communication skills.
• Fluent Spanish and Portuguese strongly preferred besides English for Americas regional coverage.
• Experience working across U.S., LATAM, or global travel markets is highly preferred.
• Experience with travel risk management / duty of care.
• Familiarity with corporate card, expense reimbursement, and payment processes.
• Ability to manage regional implementation projects and vendor transitions.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations : * United States of America - North Carolina - Morrisville

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