Business Development Manager Reverse Mortgage

Join a Challenger

At EQB were remaking banking so every Canadian gets ahead every day. Serving nearly 4 million Canadians from coast to coast we offer a wide variety of financial services from banking and lending to trust and credit union solutions.

Weve been at this since 1970 challenging the conventions of traditional banking with smarter faster and more connected financial experiences.

Whats kept us moving The people behind it all: challengers who ask better questions push back on old assumptions and look for a better way forward.

If youre driven to help reshape how banking works for Canadians and the businesses that power our economy this could be your next big opportunity. We cant wait to get to know you!

We cant wait to get to know you!

The Work

TheBusiness Development Manageris responsible for developing thereversemortgage origination volume potential of certain mortgage brokers in their assigned geographic areas while delivering on the Banks service commitment to the broker network. TheBUSINESS DEVELOPMENT MANAGERprospects for new broker relationships and nurtures existing relationships to develop the origination volume potential of their assigned broker network and meet targets. TheBUSINESS DEVELOPMENT MANAGERinteracts with brokers primarily throughnon face-to-facecommunications and may be required to present or participate in person at training sessions industry events and special events outside the office from time to time.

Relationship management with brokers is strengthened through theBUSINESS DEVELOPMENT MANAGERs positive personality professional conduct and ability to deliver exceptional service in a highly competitive and dynamic market. Achieving origination volume potential will depend on theBUSINESS DEVELOPMENT MANAGERs ability to assist brokers with identifying deals that fit within the Banks addressable market promoting the Banks value proposition to win the business and assisting brokers and internal teams with getting acceptable deals closed. Success will also depend on theBDMsknowledge level of the broker network the Banks products internal processes and credit guidelines combined with the ability to work effectively with others on both the inside and external sales teams. TheBUSINESS DEVELOPMENT MANAGERis to report directly into theDirector Residential Sales.

The Core Responsibilities!

TheBUSINESS DEVELOPMENT MANAGERs performance in the mainaccountabilitiesareas listed below when collectively performed well will lead to success in this position.

1. Grow Origination Volume (70%)

TheBUSINESS DEVELOPMENT MANAGERis expected to develop the origination volume potential from brokers in their assigned geographic areas by generating new business and cultivating increased share of business from existing broker addition to achieving the target origination volume theBUSINESS DEVELOPMENT MANAGERwill be evaluated on efficiency metrics assigned by theDirector Residential Salessuch as funded volume as a percentage of submissions and number of outbound calls and contacts made. TheBUSINESS DEVELOPMENT MANAGERwill dedicate time to all phases of the sales relationship cycle - from prospecting through to the business development phases - employing a variety of actions which include but are not limited to:

Prospecting

• Continually sourcing broker names from external and internal resources

• Scrubbing sourced broker names to produceBUSINESS DEVELOPMENT MANAGERs list of prospects as defined and amended by theDirectorfrom time to time

• Maintaining the prospects list including making revisions necessitated by for example re-alignment of geographic areas or Key Accounts and changes to sales staff or brokers/agents/brokerages

• Pro-actively cold contacting brokers to establish new relationships and routinely contacting warm leads throughout the prospecting cycle

• Onboarding brokers: establishing broker agreements where necessary making welcome calls for brokers who are dealing with the Bank for the first time collecting feedback from brokers regarding theBUSINESS DEVELOPMENT MANAGERs and the Banks overall service levels

• Tracking prospecting activitiesin order tomonitor and report on theBUSINESS DEVELOPMENT MANAGERs progress such as how many new broker agreements were completed and approved how many new brokers were contacted what was discussed and if any deals were submitted

Business Development

• Conducting training and product awareness sessions primarily through webinars and from time to time in person when warranted or required

• Advising brokers on potential deal inquiries to improve the quality of submissions efficiency of credit assessment and turn-around time on responses and commitments

• Facilitate getting commitments to funded status by working efficiently with internal departments to expedite resolutions liaise information and track deal progress

• Adjusting focus and tactics as required to get deals closed nearing month end responding to competitive pressures promoting products or special pricing

• Tracking submissions deal status funded volume and overall pipeline to monitor and report on theBUSINESS DEVELOPMENT MANAGERs progress

2. External & Internal Relationship Management (20%)

TheBUSINESS DEVELOPMENT MANAGERwill reflect the Banks values in all interactions whether external or internal. The Banks image of integrity quality and dependability are critical dimensions to how theBUSINESS DEVELOPMENT MANAGERshould conduct business and build relationships. TheBUSINESS DEVELOPMENT MANAGERwill be responsible for:

• Proactively engaging and building rapport with sales team members and credit teams

• Assisting credit in following up on outstanding commitments or documents particularly when the credit team feels challenged with high volumes or toward month end

• Liaising with credit teams and others when necessary to resolve broker issues

• Assisting brokers who have general questions about products and underwriting through our email inquiry mailbox

• Probing validating and sharing insights on brokers competitive activities and market dynamics

• Adeptly being able to distinguish the difference between being an effective champion for a brokers deal versus interfering or duplicating the roles of the credit teams

3. Administration and Organization (10%)

As a member of the larger Single Family Residential team theBUSINESS DEVELOPMENT MANAGERwill support informational needs and processes ensuring the smooth handling of deals through pipeline to funding by:

• Creating a routine to efficiently and consistently capture document and track the essence of interactions with brokers and any important feedback

• Providing all required sales productivity and activity reports in a timely manner

• Adjusting time spent and activities to balance the needs of both prospecting and business development

• Providing weekly Crystalline status reports

• Updating rates on various system broker contact info

• Handling operational requests from others including Residential Operations

Lets Talk About You!

• Two years residential mortgage Underwriting/Credit experience

• Outstanding interpersonal skills

• Self-directed and highly organized individual

• Agile time management skills with ability to multi-task

• Must possess a valid drivers license and a clean driving record

• Completion of a college or equivalent post-secondary degree

• Strong written and verbal skills along with presentation experience

• Proficient with Microsoft Office: Word Excel PowerPoint

Preferred

• Previous sales experience

• Proficient knowledge ofCyberqueryor similar database reporting tool(s)

What we offer For full-time permanent roles

Competitive discretionary bonus

Market leading RRSP match program

Medical dental vision life and disability benefits

Employee Share Purchase Plan

Maternity/Parental top-up while you care for your little one

Generous vacation policy and personal days

Virtual events to connect with your fellow colleagues

Professional development and comprehensive Career Development program

A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

Equity Diversity & Inclusion

EQ is committed to building an inclusive accessible environment where every employee feels valued respected and supported. We believe our organization is stronger and our people thrive when we honour and celebrate diverse experiences identities and perspectives. Were equally committed to supporting your growth both professionally and personally.

We provide a barrierfree recruitment process and work environment. If you require accommodations at any stage we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process EQ uses AI to help screen assess and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.

EQB Inc. (TSX: EQB) is the parent company of Equitable Bank the countrys seventh-largest Schedule I bank by assets which operates EQ Bank Canadas Challenger Bank. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.

To learn more visit and .

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Manager