Bilingual Contact Centre Leader — Hybrid & Coaching
Manulife
Manulife Bank Contact Centre is seeking a Supervisor who leads a high‑performing, customer‑centric team. You will coach, mentor, and develop team members while driving service standards and KPIs in a hybrid Montreal environment.You will attract and retain top talent, provide leadership to direct reports, and collaborate with peers to optimize operations across locations. Strong bilingual communication and analytical skills are essential.
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Vacancy posted 1 hour ago
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