Marketing Content Specialist - Digital Science and Laboratory Automation

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**About Us**
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
**Division Specific Information**
The Digital Science and Automation Solutions (DSAS) business designs, develops, and delivers industry-leading laboratory workflow solutions and robotic automation for Pharma, Biopharma, and Genetic Testing customers. Our solutions enable customers to accelerate discovery, improve outcomes, and shape the lab of the future through connected, data-driven, and automated environments.
Join Thermo Fisher Scientific as a Marketing Content Specialist within the Digital Science & Automation Services (DSAS) team and play a central role in how we communicate the value of our automated digital lab solutions.
In this role, you will transform complex scientific and technical capabilities across Digital Science Solutions (DSS) and Laboratory Automation (LA) into clear, compelling, and commercially relevant content. You will develop narratives that connect our technologies to real-world customer outcomes across industry verticals including the pharma value chain—from early research through to manufacturing.
Working closely with Product Management, Strategic Marketing, and cross-functional teams, you will create and optimise content that supports integrated marketing campaigns, strengthens sales enablement, and enhances digital discoverability—including emerging AI-driven search environments.
You will collaborate with subject matter experts, customer-facing teams, and sales stakeholders to ensure content is accurate, engaging, and continuously evolving based on performance insights and customer feedback. Your work will directly contribute to improving how our solutions are understood, discovered, and adopted across customer-facing and internal channels.
**Key Responsibilities:**
**Content**
**S**
**trategy &**
**D**
**evelopment**
Develop high-quality content across formats including web, articles, white papers, case studies, video scripts, and sales enablement tools
Build structured, persona-driven content that translates DSAS value propositions into consistent, outcome-led narratives across DSS and LA portfolios
**Technical**
**T**
**ranslation &**
**C**
**ontent**
**Q**
**uality**
Partner with product managers, scientists, and subject matter experts to translate complex technical concepts into clear, engaging, and credible content
Ensure content accuracy and authenticity through structured SME collaboration and review processes
Maintain and continuously update website and digital content to ensure relevance, accuracy, and strong engagement
**SEO & AI-D**
**riven**
**D**
**iscoverability**
Optimize content for SEO and apply emerging best practices in AI-driven discovery, including Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO)
Structure content to improve search visibility, relevance, and authority across digital and AI-driven platforms
Monitor evolving search trends and adapt content strategies accordingly
**Campaign &**
**S**
**ales**
**E**
**nablement**
Collaborate with Product Marketing and Strategic Marketing to support campaign development, messaging frameworks, and go-to-market execution
Create use cases, storytelling assets, and content frameworks that support sales enablement and customer engagement
Support the publication and distribution of content across sales enablement platforms, internal systems, and customer-facing channels
**Customer**
**I**
**nsight &**
**F**
**eedback**
**I**
**ntegration**
Work with Customer Experience and Customer Support teams to capture customer insights, feedback, and real-world use cases
Translate customer feedback and support trends into relevant, high-impact content that reflects real user needs
Ensure content reflects evolving customer needs and market dynamics
**Performance**
**M**
**easurement &**
**Optimization**
Track and analyze content performance and engagement metrics, including traffic, conversion, and search visibility
Report on content effectiveness andprovideactionable insights to improve reach, engagement, and ROI
Optimizecontent based on data-driven recommendations
**Cross-F**
**unctional**
**C**
**ollaboration &**
**O**
**perations**
Contribute to improving content workflows, governance, andbest practices
Ensure alignmentandcollaboration across global and cross-functionalstakeholders
Operate effectively within a matrixed organisation, ensuring alignment and consistency across stakeholders
**Requirements:**
Bachelor's degree in Marketing, Communications, Life Sciences, or related field
5+ years of experience in B2B content marketing, preferably within life sciences, scientific technology, or healthcare
Demonstrated experience developing content across multiple formats and digital channels
Strong writing and editorial skills, with the ability to translate complex technical information into clear, compelling messaging
Understanding of content strategy, SEO, and digital content performance metrics
Experience supporting marketing campaigns and sales enablement initiatives
Ability to collaborate effectively with technical subject matter experts and cross-functional stakeholders
Strong organisational and project management skills with attention to detailProactive, curious, and able to manage multiple priorities in a fast-paced environment
Familiarity with content management systems, marketing automation platforms, and analytics tools
Experience with AI-driven search optimisation, content structuring, or emerging digital discovery trends preferred
Background or exposure to laboratory workflows, automation, or digital science solutions preferred
Be a passionate lifelong learner eager to embrace and advance the future of automated digital laboratories
Ability to work effectively in a matrix organisation and collaborate across global teams
**Compensation**
The estimated annualized pay range for this position in Ontario is $76,400.00–$114,575.00.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.