Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Partner Success Manager

Full-time

CapsLock

CapsLock builds exceptional marketing solutions for large partners in the home improvement industry. We don’t just advertise our clients’ products or services - we build long-term marketing solutions within the context of permanent partnerships.

Our people are the backbone of everything we do and are our most valuable asset. Our business model demands top talent across the board, and we aim to create conditions that attract and retain the best individuals globally.

We are looking for an A-Player who is client-focused, detail-oriented, self-motivated, digitally savvy, and results-driven. The Partner Success Manager is responsible for maintaining and cultivating existing CapsLock clients and working with the director of sales and team leads to grow the company.

As a Partner Success Manager, you will play an important role, assisting with all facets of client services and interacting with all departments, including IT, media, creative, and analytics. This role provides a great opportunity for growth if you excel in working in a fast-paced environment.

This role will be responsible for key business priorities that help amplify the growth of our business, share best practices, and implement operational improvements. Reporting to the Sales Director and team leads, this position requires superior account management skills, big-picture thinking, and the ability to successfully lead cross-functional teams that collectively contribute to multifaceted digital campaigns.

At CapsLock, we embrace and respect the collective and unique talents, experiences, and perspectives of all people. We put a large emphasis on culture and personal characteristics.

Main responsibilities

  • Effectively manage and grow positive client relationships
  • Provide weekly client status updates, capture action items, disseminate info across teams, and effectively manage expectations both internally and externally
  • Monitor timelines and progress on all client projects
  • Ensure clients are clear on all process-related questions and pivot where necessary
  • Develop workflow and process between internal teams & troubleshoot when issues occur
  • Develop project timelines and monitor progress
  • Facilitate the transition of new clients as they migrate to CL’s lead gen campaigns
  • Develop and maintain collaborative relationships with teams throughout the organization, including Analytics, Creative, IT, and Media Buying
  • Maintain an in-depth knowledge of client businesses, current KPIs, and historical activity
  • Work with the data team to forecast and track key assigned account metrics (e.g. weekly/monthly sales results and forecasts)
  • Stay abreast of industry trends and business opportunities
  • Proactively learn and understand industry best practices and future work concepts

Requirements:

  • 3+ years of relevant work experience, preferably in a lead generation agency.
  • Strong data-driven decision-making skills
  • Proficient in analyzing data reports and communicating findings to clients
  • Experience working with cross-functional teams
  • Proficiency in software tools such as Microsoft Office, Google
  • Proven ability to communicate with C - Level Executives and possesses strong presentation skills
  • Experience in building and refining internal sales processes
  • Excellent negotiation skills
  • Strong organizational and time management skills: process-oriented
  • Ability to manage budgets and project plans efficiently
  • Comfortable with frequent meetings and adept at managing schedules
  • Self-motivated and capable of working independently and remotely in a fast-paced, rapidly changing environment
  • Excellent oral and written communication skills
  • Ability to multitask, establish priorities and organize efficiently
  • Demonstrated ability to effectively manage multiple client needs against tight deadlines
  • Fluent in English
  • Ability to work in a fast-paced, rapidly changing environment
  • Capable of building and sustaining trust among clients and colleagues
  • Can see the bigger picture when working on granular tasks/projects to ensure everything stays on track

Personal Characteristics

  • Smart, articulate, and polished, with excellent problem-solving skills
  • Attention to detail and a high level of accuracy are an absolute must
  • Ethical with a flexible work attitude
  • Humble and craving to learn
  • Must be a self-starter, highly organized
  • Quick learner and a team player
  • Can command a room when speaking; exudes confidence
  • A can-do attitude and a desire to progress in their career
  • Self-motivated and goal-oriented
  • Curiosity, Honesty & Integrity
  • A self-starter who thrives on responsibility and impressing clients with results
  • Motivated to deliver exceptional performance
  • Strong desire to work in a multicultural environment

Nice to Have

  • Previous success working in a completely remote role
  • Experience working at an agency or brand, managing digital marketing campaigns
  • Experience with Slack, ClickUp or/and Tableau
  • Knowledge of media buying
  • Bachelor's degree in sales, marketing, business administration, or a related field

Why do we deserve your attention?

Remote Work

We are a truly remote-first company. You choose where you feel the most productive and comfortable to make an impact.

Paid Time Off

Work-life balance matters to us, and we support it with paid time off for rest, personal time, or simply doing what makes you happy.

Ongoing Learning

We believe in curiosity and growth. That’s why we support continuous learning with workshops, online courses, conferences, and certifications.

Home Office

We help you set up your perfect workspace by covering equipment and furniture expenses, so you can do your best work from home.

Physical Well-Being

From gym memberships and yoga classes to home workout equipment or even a bicycle, we give you the flexibility to stay active your way.

Unlimited Sick Days

Your health matters. Take the time you need to rest and recover - we’ll be here when you’re ready to return.

Medical Coverage

We support you and your family with reimbursement for medical insurance and health-related expenses, including dental care and psychological support.

Co-Working Space

If you sometimes crave a change of scenery or more social interaction, we’ll cover the full cost of a co-working space.

Fun Stuff

From gaming nights and fitness challenges to annual retreats at world-class resorts, we make sure there’s never a shortage of fun and connection.

Vacancy posted 27 days ago
Similar jobs that could be interesting for youBased on the Partner Success Manager in Saskatoon, SK vacancy
  •  ...Customer Success Manager  Saskatoon, Saskatchewan   Are you passionate about building strong relationships, driving customer success...  ...Vendasta, we’re looking for a Customer Success Manager to help our partners unlock the full potential of our platform. If you thrive on... 
    Suggested
    Long term contract
    Full time
    Internship

    Vendasta

    Saskatoon, SK
    1 day ago
  • $74k - $82k per year

     ...the global leader in AI-powered practice management software for accounting firms. We provide...  ...maintaining a high annual logo retention. Your success will be driven by your ability to work...  ...paid medical for you and eligible spouse/partner and dependents ~ Company paid dental... 
    Suggested
    Long term contract
    Temporary work
    Work from home
    Flexible hours

    Karbon

    Saskatoon, SK
    3 days ago
  • $85k - $95k per year

     ...the global leader in AI-powered practice management software for accounting firms. We provide...  ...opportunities to drive real impact? As a Customer Success Manager at Karbon, you'll take ownership...  ...paid medical for you and eligible spouse/partner and dependents ~ Company paid dental... 
    Suggested
    Long term contract
    Full time
    Temporary work
    Remote work
    Work from home
    Flexible hours

    Karbon

    Saskatoon, SK
    2 days ago
  •  ...Customer Success Manager - Enterprise Verticals Saskatoon At Vendasta, we’re leading the AI revolution from right here in Saskatoon—and beyond. We work together to empower our partners and customers through our AI-powered customer acquisition and engagement platform... 
    Suggested
    Long term contract
    Full time
    Internship
    Local area

    Vendasta

    Saskatoon, SK
    1 day ago
  •  ...Job Title: Customer Success Manager - AI Enablement Location: Saskatoon The Customer Success...  ...to own and optimize the self-serve partner cohort — a segment served primarily by Vendasta...  ...first human point of contact for new partners, bridging the gap between initial... 
    Suggested
    Full time
    Local area

    Vendasta

    Saskatoon, SK
    1 day ago
  •  ...Customer Success Manager | Saskatoon At Vendasta, we’re leading the AI revolution from right here in Saskatoon—and beyond. We work together to empower our partners and customers through our AI-powered customer acquisition and engagement platform to help them get more... 
    Full time
    Internship
    Local area

    Vendasta

    Saskatoon, SK
    1 day ago
  •  ...Job Title: Customer Success Manager - Channel Sales  Job Location: Office-first | Saskatoon Why this Role Matters At Vendasta,...  ...here in Saskatoon—and beyond. We work together to empower our partners and customers through our AI-powered customer acquisition and... 
    Long term contract
    Full time
    Internship
    Work at office

    Vendasta

    Saskatoon, SK
    1 day ago
  •  ...insurance solutions. AFS is a wealth management provider offering financial planning, investments...  ...with existing clients and referral partners to deliver tailored life, health, and...  ...5+ years of proven life insurance sales success • Strong prospecting, relationship-building... 
    Long term contract
    Full time

    Aviso Wealth

    Saskatoon, SK
    1 day ago
  •  ...Project Manager Points Athabasca is a progressive, fast-growing Aboriginal-owned general contracting company with an impressive...  ...believe in building beyond the project, and our track record of success in partnering with local communities has made a lasting impact on the... 
    Full time
    Contract work
    Work at office
    Local area
    Monday to friday

    Points Athabasca

    Saskatoon, SK
    5 days ago
  •  ...Procurement, Construction and Construction Management (EPC / EPCM) services in Canada. For...  ...and representing the project with partners, contractors, and regulatory agencies....  ...As part of the recruitment process, successful clearance of applicable pre-employment checks... 
    Long term contract
    Permanent employment
    Full time
    Contract work
    For contractors
    Internship
    Live out
    Work at office
    Local area
    Immediate start
    Remote work
    Relocation package
    Flexible hours

    Bmsc

    Saskatoon, SK
    1 day ago
  • $125k - $140k per year

     ...and specialty chemicals. Maintenance Manager Employment Type: Full-Time, Permanent...  ...we aspire to achieve) To be the trusted partner for safe, innovative chemical solutions that...  ..., and teams celebrate each other's successes. Performance with Purpose - We achieve... 
    Long term contract
    Permanent employment
    Full time
    Temporary work
    For contractors
    Work at office
    Local area
    Worldwide

    ERCO Worldwide

    Saskatoon, SK
    9 days ago
  •  ...Job Title: Account Manager I Location: Saskatoon At Vendasta, we’re leading the AI...  ...beyond. We work together to empower our partners and customers through our AI-powered customer...  ...case in the platform Own the partner success plan in the first 90 days Educate... 
    Long term contract
    Full time
    Local area

    Vendasta

    Saskatoon, SK
    1 day ago
  •  ...long-standing customer relationships. Our success is built on a collaborative culture that...  ...currently seeking an experienced Credit Manager to join our team at our Head Office location...  ...functions across all our branches while partnering closely with sales and finance to support... 
    Long term contract
    Full time
    Work at office

    Buckwold Western

    Saskatoon, SK
    14 days ago
  • $90k - $125k per year

     ...mission is to simplify team management and improve performance for restaurants...  ..., sell, or campaign. Partner closely stakeholders across...  ...influencing cross-functional partners through clarity and trust,...  ...everyone should share in the success they help create. When we build... 
    Long term contract
    Full time
    Work at office
    Remote work
    Home office
    Flexible hours
    Shift work

    7shifts

    Saskatoon, SK
    1 day ago
  •  ...Accounts Receivable Manager Saskatoon, SK Are you energized by leading high-performing...  ...the US, Canada, India, and our external partners in the Dominican Republic. This is a fast...  ..., Finance, Sales, Support, and Customer Success teams to: Lead and manage a... 
    Remote job
    Full time
    Internship
    Day shift

    Vendasta

    Saskatoon, SK
    1 day ago
  •  ...Technical Account Manager Saskatoon, SK Are you energized by optimizing high-value digital ad campaigns and guiding partners to measurable success? Does blending technical expertise with AI-powered insights excite you? We’re looking for a Technical Account Manager... 
    Full time
    Local area

    Vendasta

    Saskatoon, SK
    1 day ago
  • $135k - $145k per year

     ...fertilizers and specialty chemicals. Production Manager Employment Type: Full-Time, Permanent...  ...aspire to achieve) To be the trusted partner for safe, innovative chemical solutions...  ..., and teams celebrate each other's successes. Performance with Purpose - We achieve... 
    Long term contract
    Permanent employment
    Full time
    Temporary work
    For contractors
    Work at office
    Local area
    Worldwide

    ERCO Worldwide

    Saskatoon, SK
    18 days ago
  •  ...we pride ourselves in our team members’ success and accomplishments. Those that have had...  ...Grow your future alongside our farmers and partner Coach and grow a winning team A welcoming...  ...What you’ll do: Our Regional Sales Manager will be tasked with levelling up our... 
    Permanent employment
    Full time

    South Country Equipment

    Saskatoon, SK
    1 day ago
  •  ...long-term marketing solutions for large partners. We don’t just run ads - we become a permanent...  ...% focused on new business. You will not manage existing accounts or campaigns. Job...  ...and up to date. How we measure success: Meetings booked per month and quarter... 
    Long term contract
    Permanent employment
    Full time
    Remote work
    Work from home
    Home office
    Night shift

    CapsLock

    Saskatoon, SK
    1 day ago
  •  ...in Saskatoon—and beyond. We work together to empower our partners and customers through our AI-powered customer acquisition...  ...Corporate Cultures for 2025! The mission of the Senior Product Manager is to drive the success of the R&D Platform Division's billing and ordering... 
    Full time
    Internship

    Vendasta

    Saskatoon, SK
    1 day ago
  • $120k - $140k per year

     ...experienced  Senior Project Manager to join our Information Services...  ...finance, IT/security, vendor partners) ensuring projects are...  ...cost, and schedule to ensure successful delivery of projects within the...  ...research industry Demonstrated success developing business cases... 
    Full time
    Work at office
    Work from home
    Home office
    Flexible hours

    Translational Research In Oncology

    Saskatoon, SK
    1 day ago
  •  ...years, creating a culture predicated on success and being the best at what we do. With these...  ...comes a need for strong leadership and management, so we’re actively searching for an Assistant...  ...and expansion of our company and brand partners, we are ready to train the next era of... 
    Long term contract
    Full time
    Traineeship

    Lsi Consulting

    Saskatoon, SK
    1 day ago
  •  ...experienced and collaborative Application Center Manager to lead our Application Center in...  ...considered an asset. What Makes You Successful The Ideal Candidate Demonstrates Leadership...  ...needs. Please note: LAS has partnered with Essence to support this recruitment... 
    Long term contract
    Full time
    Casual work
    Remote work
    Relocation package

    Legal Aid Saskatchewan

    Saskatoon, SK
    17 days ago
  •  ...Mental health support benefits The What... As a General Manager for Splitsville, you will be responsible for running one of our...  ...performance of your centre and have the opportunity to share in the success. Within our fast-paced, dynamic world, General Managers coach... 
    Full time
    Casual work
    Work at office
    Flexible hours
    Shift work
    Night shift
    Weekend work

    Splitsville Bowl

    Saskatoon, SK
    2 days ago
  •  ...performers who think critically, move fast, and follow through. The success of our business depends on the willingness of our team to ditch...  ...work. This is how we win.  Position Summary   The Project Manager will lead multiple construction projects from inception to... 
    Full time
    For subcontractor

    York Group

    Saskatoon, SK
    1 day ago
  •  ...excellence, and efficient use of resources, by overseeing and managing the timely procurement of goods and/or services for...  ...of other Procurement Initiatives as required. Successful completion of Supply Chain Management program. Successful completion of accredited PMAC program... 
    Contract work
    Work at office
    Local area

    SIGA

    Saskatoon, SK
    6 days ago
  •  ...operatives Limited (FCL) is hiring a Manager, Financial Planning &...  ...professional who enjoys partnering with leaders to solve business...  ...that supports organizational success. If you thrive in a collaborative...  ...business unit, as well as partners throughout Finance, including... 
    Long term contract
    Permanent employment
    Full time
    Temporary work
    Local area
    Work from home

    Federated Co-operatives Limited

    Saskatoon, SK
    11 days ago
  •  ...team player who wants to make an impact. Your Role as Sales Manager Our Sales Managers are leaders in the bakery and manage, motivate...  ...daily to various local charities and food banks. The company's success can be attributed to the quality of our product, the development... 
    Full time
    Local area
    Shift work

    Cobs Bread

    Saskatoon, SK
    1 day ago
  •  ...communities as well as serving as an event center. To ensure the success of the facility, Nustadia Recreation is looking for a motivated...  ...in a recreation facility environment to serve as Operations Manager. This individual will be experienced in communication with multiple... 
    Full time
    Part time
    Local area

    Nustadia Recreation Inc

    Saskatoon, SK
    5 days ago
  •  ...Description Responsibilities: Responsible to lead, develop and manage the Warehouse resources Identify, monitor and manage...  ...and installation or distribution company, preferably in a construction environment ~ Successfully pass pre-employment background check... 
    Work at office
    Local area

    Building Construction Company

    Saskatoon, SK
    8 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Partner Success Manager. Be the first to apply!