Manager- Consumer- Monitor Deloitte

Job Type:  Permanent  
Work Model:  Hybrid  
Reference code: 131995
Primary Location:  Toronto, ON
All Available Locations:  Toronto, ON; Calgary, AB; Ottawa, ON; Vancouver, BC

 

Our Purpose

 

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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What will your typical day look like?

As Manager, you will help leading consumer organizations shape and execute critical technology and transformation decisions, connecting enterprise priorities to platforms, operating models, and capabilities that drive growth, efficiency, and competitive advantage. 

This role is suited for technology strategists who can translate business ambition into executable change and coherent, technology-enabled transformation roadmaps. You will work with client teams to frame critical issues, develop hypotheses, conduct analysis, and turn insights into actionable recommendations. Increasingly, this includes helping clients leverage technology, data, AI, and digital capabilities as strategic drivers of enterprise performance and transformation.

Managers are instrumental to both project delivery and the growth of our practice. In this role, you will:

• Deliver client impact : Lead projects / workstreams focused on major technology and transformation choices, including enterprise modernization, AI adoption, platform strategy, supply chain evolution, and operating model design. Structure complex problems, synthesize insights, and develop executive recommendations tied to measurable outcomes.
• Lead and collaborate : Build trusted relationships with senior client stakeholders across business and technology functions, including CIO, COO, CFO, Digital, and Operations leaders. Facilitate alignment, manage ambiguity, and mentor junior team members through complex transformation decisions.
• Shape strategy and execution: Translate enterprise priorities into practical technology and transformation strategies, shaping platform decisions, operating models, implementation roadmaps, and investment choices that balance value, feasibility, and risk.
• Own and grow client relationships: Act as an engagement and client leader, owning key relationships, identifying opportunities to deepen impact, shaping follow-on work, and contributing to account growth and strategic pursuits.
• Contribute to thought leadership: Develop perspectives on the future of retail, consumer products, wholesale distribution, enterprise technology, AI-enabled operating models, and business transformation. Contribute to Deloitte thought leadership, market offerings, and executive forums.

About the team

Monitor Deloitte (Strategy & Business Design) works with the world’s leading organizations to address the strategic choices that shape their future direction and long-term competitive advantage.

Within our Consumer practice, we help retailers, consumer products companies, and distributors solve complex technology and transformation challenges—from ERP modernization and supply chain evolution to digital platforms, AI, and product operating models.

We work end-to-end, from strategy and investment decisions through roadmap design, mobilization, and implementation.

Examples engagements include:
• Defining enterprise application and modernization roadmaps to simplify operations and unlock growth
• Shaping ERP scope, sequencing, and legacy disposition strategies for enterprise transformation
• Designing AI operating models and enterprise use-case portfolios to improve productivity and decision quality
• Re-architecting supply chain and fulfillment capabilities to improve cost, service, and working capital performance
• Building product-centric operating models to improve technology delivery and accountability
• Establishing technology investment portfolios aligned to business priorities and execution realities

We help organizations turn strategic ambition into executable plans that deliver measurable outcomes.

Enough about us, let’s talk about you

You must have:
• 5–8 years of experience in technology strategy, enterprise transformation, strategy consulting, or related advisory roles
• Strong structured problem-solving skills and the ability to navigate ambiguity in complex environments
• Demonstrated ability to translate business priorities into technology, operating model, and execution decisions
• Strong analytical and quantitative capabilities, including financial analysis and business case development
• Executive-level communication and stakeholder management skills
• Experience leading workstreams, mentoring teams, and contributing to client growth
• Strong interest in AI, enterprise platforms, and emerging technologies
• Demonstrated record of academic and professional excellence

Preferred experience:
• Experience serving retail, consumer products, wholesale/distribution, or broader consumer-facing industries
• Experience advising CIO, COO, CFO, Digital, Supply Chain, Operations, or business leadership teams
• Experience in one or more of the following:
o Technology strategy
o Enterprise transformation
o AI strategy and operating models
o ERP modernization
o Digital platform strategy
o Product operating models
o Data and analytics strategy
o Supply chain transformation
o Technology investment planning and roadmapping

Total Rewards

The salary range for this position is $101,000 - $158,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

 

Our promise to our people: Deloitte is where potential comes to life.

 

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan ,  Reconciliation Action Plan and the  BlackNorth Initiative .

 

We encourage you to connect with us at  View email address on careers.deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or  View email address on careers.deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

 

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.