DLM Associate - SAP Basis Administration

Do you want to be part of a new, fast-growing global company delivering the next generation of software solutions for the financial services industry?

As a spin-off from SAP (a market leader in enterprise application software), SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. This gives us a head start to bring financial services to the next level with innovative software solutions and platforms. We are helping companies in the financial services industry to achieve speed, scalability, and cost-efficiency through digital business innovation, cloud technology, and solutions that cover banking and insurance processes end-to-end.

SAP Fioneer is a global company with subsidiaries in Germany, Austria, Switzerland, UK, UAE, Canada, US, Brazil, Mexico, Japan, Australia, India, Singapore. Our rapid growth, great team and lean organization make SAP Fioneer a great place to accelerate your career!

Job location

For this role you can work remotely anywhere in Canada combined with willingness to travel to meet the team on-site from time to time in our Toronto office. 

Your Responsibilities

• Provide ongoing administration and support for SAP systems, including performing system refreshes, upgrades, and patches.

• Manage SAP client administration, system backups, database management, and user authorizations.

• Conduct regular system checks, updates, and patching to maintain the health of SAP environments.

• Perform daily monitoring of SAP systems, including reviewing logs, analyzing system alerts, and resolving issues promptly.

• Manage user accounts, roles, and profiles, ensuring proper authorization levels in line with security policies.

• Ensure SAP systems are compliant with security standards and implement best practices for user access control.

• Perform security audits, implement security patches, and monitor system vulnerabilities to ensure data protection.

• Ensure proper system configurations for optimal performance, including configuring SAP systems, instances, and application servers.

• Provide L1 and L2 support for SAP Fioneer software products.

Requirements

• A minimum of 3 years of professional experience in SAP Basis Administration, coupled with a relevant degree in Computer Science or a related field
• Proven track record of working closely with industry experts and collaborating with diverse teams across different cultures
• Hands-on experience with cloud infrastructure and services, preferably Azure, but GCP or AWS experience is also welcome
• Supporting ITSM Platforms
• Hands-on experience in providing L1/L2 support
• Keen interest in exploring the latest technologies and tools
• Fluent in English

Benefits

You will have the opportunity to collaborate with some of the brightest minds in the industry on an incredibly ambitious project to shape the ever-evolving financial sector. This is an environment where you can have it all - the agility, enthusiasm and dynamism of a start-up, combined with the established expertise, solid market presence and extensive customer network of a more established organisation. 

At SAP Fioneer, you will benefit from a flexible work environment that encourages creativity and encourages you to think outside the box, bring new ideas to the table, and challenge the status quo. You will become part of a diverse and global team that we are proud of and are constantly growing and reinventing. As an employee, you will have the chance to chart your own career path and take advantage of competitive compensation packages and progression opportunities based on merit. 

We offer pension plans and life insurance for financial security. Our health and wellbeing benefits include private medical insurance, wellness cover, and an employee assistance program. Additionally, our mobility benefits vary based on seniority level and include company car benefits and transportation assistance. Furthermore, we provide additional perks such as celebration rewards, a jubilee program, and a meal program. 

SAP FIONEER DIVERSITY COMMITMENT  

SAP Fioneer believes in the power of innovation that each employee brings and would like to leverage the qualities and appreciate the unique competencies that each diverse person brings to the company.