Operations Support Services Training Facilitator

The Training Facilitator is responsible for preparing, delivering, and evaluating classroom training in the Provincial Emergency Communications Center programs that support employee development and organizational effectiveness. This role ensures that staff receive engaging, interactive, and practical learning experiences that enhance skills, knowledge, and performance. The Training Facilitator works closely with subject matter experts, leadership, and team members to assess training needs, develop curriculum, and foster a culture of continuous learning.

PRIMARY RESPONSIBILITIES AND DUTIES:  

Execute staff training initiatives throughout the PECC included but not limited to; new hire on-boarding, cross-training, remedial training, new technology/policies and continued education.  
Prepares and delivers APCO certified courses, as they relate to the communications centre and organization.

QUALIFICATIONS:  

Minimum of three years experience in Public Safety Telecommunications, or an equivalent combination of education and experience obtained in another suitable manner.
Certification as a Training Instructor, specializing in adult education.
High school diploma or equivalent is required. Related post-secondary education, training, or certification in adult education, facilitation, instructional design, communications, emergency services, public safety, or a related area is considered an asset.

WORKING CONDITIONS

Location: Office-based at PECC South in Regina. Regular travel to PECC North office in Prince Albert will be required. Schedule and hours of work: 1950 hours annually. Monday  Friday; 8am  5pm with an EDO earned every three weeks.

For full position details, please visit