Risk Experience Product Manager
Mercury
Redefine risk friction at Mercury through customer empathy, product strategy, and analytics that protect users without unnecessary disruption.This senior product management role focuses on fraud prevention and seamless banking experiences. You will understand customers, accounts, and money movement products while developing controls for end users and risk teams. You will translate complex risk concepts into priorities and measurable product strategies.Key Responsibilities:
Define strategic vision for fraud mitigation and risk experienceApply appropriate friction using risk signals and journeysPartner with data science on continuous model improvementEstablish metrics for effectiveness and customer impactScale risk capabilities across Mercury’s product suiteRequirements:
7+ years of product management experienceDeep understanding of risk friction and user outcomesExperience with automated decisioning and real-time dataAbility to interpret model performance and actionable insightsExceptional communication and comfort with ambiguityUse customer empathy, fraud expertise, and product judgment to shape more seamless risk experiences at Mercury.
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Define strategic vision for fraud mitigation and risk experienceApply appropriate friction using risk signals and journeysPartner with data science on continuous model improvementEstablish metrics for effectiveness and customer impactScale risk capabilities across Mercury’s product suiteRequirements:
7+ years of product management experienceDeep understanding of risk friction and user outcomesExperience with automated decisioning and real-time dataAbility to interpret model performance and actionable insightsExceptional communication and comfort with ambiguityUse customer empathy, fraud expertise, and product judgment to shape more seamless risk experiences at Mercury.
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