Dental Administrator (Downtown)

Job Responsibility:

HealthOne Toronto, conveniently located steps away from Union Station, is seeking a Dental Administrator to join our busy practice!

HealthOne Dental Toronto is one of eight departments found at this location and is made up of a unified team of dental professionals eager to address each patient's unique goals. We are currently equipped and proud to provide our community with a variety of procedures from routine dental exams & hygiene services to cosmetic & emergency treatments.

Job Summary

In this exciting opportunity, you will play an integral role in ensuring the smooth day-to-day operations of the practice and a positive experience for all visitors of our Dental department. The key responsibilities of this role will be centered around efficient & detail-oriented completion of administrative duties, all while ensuring top-notch patient service.

Schedule

• We are looking for someone that is able to join us in a full-time capacity (35-40 hours per week).
• Weekend availability is required.

Operating Hours

• Monday through Thursday - 9:00am to 8:00pm
• Friday - 9:00am to 6:00pm
• Saturday & Sunday - 9:00am to 4:00pm

Responsibilities

• Engage compassionately with our patients to ensure they feel heard, accommodated, and encounter a 5-star experience at all times.
• Efficiently handle all front desk tasks with pristine attention to detail, including but not limited to appointment scheduling, confirmations, billing and payment, and data entry.
• Contribute to smooth clinic flow and overall success of the business by providing reliable administrative support, adhering to policies & procedures and participating in goal achievement.
• Actively seek out opportunities to improve and expand our patients' experience in the clinic, while assisting the management team to maximize clinic performance and growth.

Why work with HealthOne?

• Supportive & positive leadership team
• Work within a modern 10,000 sq ft. facility in downtown Toronto
• Opportunities for continuous development
• Regular staff engagement events; themed days, monthly birthday lunch, and other team building experiences

Compensation

• Competitive hourly rate offered
• Team member discount program on all services & products offered at HealthOne (Dental, Optometry, Skin Care, Massage, Psychotherapy, etc.)

Requirements

• Minimum 6 months of pervious Dental Administrator/Reception experience
• Strong client service skills and impeccable communication skills
• Solid work ethics, organizational skills and ability to manage competing priorities effectively while remaining efficient in your delivery
• Self starter, motivated by goals and eager to wear multiple hats in order to grow with us
• Tech savvy, proficient in MS Office (Word, Excel, Outlook) and experience using a CRM/EMR, specifically Tracker software
• Ability to work evenings and weekends based on business needs

Nice to Have

• Post-secondary education in Dental Administration or a similar topic

About HealthOne

HealthOne Medical & Wellness is a renowned multidisciplinary health and wellness clinic that brings together 8 departments under one roof. Our clinics in the North York, Toronto Harbourfront and King West (The Well) neighbourhoods will allow us to deliver holistic healthcare to more patients across the GTA and beyond through our Medical, Dental, Rehab, Optometry, Wellness, Mental Health, Skin Clinic and Pharmacy services. Our ultimate mission is to help Canadians live healthy and inspired lives - and YOU can help us achieve this!

At HealthOne, we're all about collaboration, innovation, and inspiration. Our team members are motivated, curious, and value total wellness both at work and in their personal lives. We invest in our people, provide exciting growth opportunities, and offer an environment where you can develop your skills personally and as an professional. If you're ready to join one of the fastest-growing holistic healthcare teams in Canada, we'd love to hear from you!

Within the HealthOne culture, we are committed to treating every employee with dignity and respect. We strive to be fair and just while creating work environments where our employees can be at their best. Employment decisions are based on qualifications, merit, and business need. Requests for accommodation due to a disability or any other protected groups can be made at any stage of the recruitment process and during employment.

We truly appreciate all those interested in joining our team. However, at this time only candidates that are invited to participate in the interview process will be contacted.

Job Types: Full-time, Permanent

Schedule:

• Day shift
• Evening shift

Application question(s):

• Have you completed a Dental Administration college program? (Yes or No)

Experience:

• Dental Administrative: 1 year (preferred)
• Tracker software: 1 year (preferred)

Work Location: In person