Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote Dynamics 365 Support Manager: Customer Excellence

Western Computer Inc.

Western Computer Inc. is seeking a Customer Support Manager to lead the Dynamics Support Department, ensuring quality service and continuous improvement. This hands-on leadership role focuses on performance metrics, process redesign, and strengthening customer and employee satisfaction while driving profitability.

The role emphasizes mentoring, team development, and building durable client relationships, with a strong focus on Microsoft Dynamics and ERP/CRM support excellence.

#J-18808-Ljbffr
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Remote Dynamics 365 Support Manager: Customer Excellence in Ottawa, ON vacancy
  • $130k - $160k per year

     ...The Role The Customer Support Manager leads the Dynamics Support Department and is accountable for the quality and consistency of the service our customers receive every day. This is a hands-on leadership role. You will watch performance metrics closely, respond quickly... 
    Remote work
    Permanent employment
    Contract work
    Immediate start

    Western Computer Inc.

    Ottawa, ON
    4 days ago
  • $82.4k - $103k per year

     ...in semiconductor distribution. Macnica excels in customizing solutions to client requirements and leveraging...  ...Macnica Americas is seeking a Project Manager to own the successful delivery of...  ..., coordinating project activities, and supporting long-term customer success.... 
    Remote job
    Long term contract
    Full time

    Pivot Edge

    Ottawa, ON
    16 days ago
  • $44k - $50k per year

     ...From designing health plans to managing lab diagnostics and...  ...mastering the details that elevate customer interactions. You want a career...  ...friendly, clear, and effective support to users across chat, email,...  ...to a culture of service excellence. Embody our values in every... 
    Suggested
    Full time
    Work at office
    Flexible hours

    Fullscript

    Ottawa, ON
    a month ago
  • $44k - $50k per year

     ...About the Role:   As a Customer Success Specialist,   you will...  ...customer base. Your dedication to excellence will drive meaningful...  ...ON. While you will be working remotely - being within the Ottawa "hub...  ...the use of multiple customer support tools and personal product knowledge... 
    Remote work
    Full time
    Flexible hours

    Fullscript

    Ottawa, ON
    more than 2 months ago
  • $90k - $125k per year

     ...Solution Specialist with a focus on Microsoft Dynamics 365 Business Central, driving digital business solutions with both our managed and prospective clients. The Business...  ...Business Applications targets and ensuring that customers' digital transformation through Microsoft Dynamics... 
    Remote work
    Long term contract
    Full time
    Flexible hours

    Experienced Career

    Ottawa, ON
    more than 2 months ago
  •  ...creation of complex cases, implant-supported crown and bridge, fixed and...  ...Role Summary   This role supports both denture production (...  ...and relines)and  front-line customer experience . You’ll be responsible...  .... The goal is simple:  excellent technical outcomes + clear, professional... 
    Full time

    Smile Innovations Group

    Ottawa, ON
    more than 2 months ago
  •  ...Customer Success Manager Location: Ottawa, ON or Toronto, ON | Remote or Hybrid Department: Customer Success Reports To: Matt Brown, VP, Customer Success...  ...customer segments. Strengthen Customer Networks: Support and expand relationships across your customer... 
    Remote work
    Long term contract
    Permanent employment
    Full time

    Sol Ink

    Ottawa, ON
    more than 2 months ago
  •  ...we’re redefining operational excellence in higher education, conferencing...  ...student accommodation, event management, catering, and residential...  ...operations, elevate customer experiences, and unlock their...  ...collaboratively. From bustling campuses to dynamic corporate environments, our... 
    Remote work
    Long term contract
    Full time
    Internship
    Worldwide
    Flexible hours
    Rotating shift

    Kinetic Software

    Ottawa, ON
    more than 2 months ago
  • $90k - $175k per year

     ...business transformations with Microsoft Dynamics 365 and Power Platform? Do you thrive on building...  .... Program & Project Leadership Manage multiple project workstreams and delivery...  ...relationships, identify expansion opportunities, and support account growth initiatives. About The... 
    Permanent employment
    Flexible hours

    Deloitte

    Ottawa, ON
    6 days ago
  •  ...and Kenya and more than 1,000 customers globally, Assent brings...  ...all Assentees are respected, supported, and empowered to contribute....  ...of our talent acquisition and management processes, we may use AI technologies...  ...attention to detail and excellent interpersonal skills. Overall... 
    Long term contract
    Full time
    Work at office
    Flexible hours

    Assent Inc

    Ottawa, ON
    more than 2 months ago
  • $63k - $83k per year

     ...with innovative solutions, and a managed XDR service, to strengthen...  ...worldwide trust us to protect and support them with solutions that are...  ...At Barracuda, we protect customers from security threats and help...  ...technology investments. As a  Scaled Customer Success Manager , you will... 
    Full time
    Internship
    Worldwide

    Barracuda Networks

    Ottawa, ON
    more than 2 months ago
  •  ...Black Pen Recruitment is seeking a Dynamics 365 CE Technical Architect for a hybrid role with relocation to Malta. The candidate will lead...  ...base salary with a generous benefits package and visa/relocation support. The role requires deep CRM and Power Platform expertise,... 
    Relocation
    Visa sponsorship
    Relocation package

    Black Pen Recruitment

    Ottawa, ON
    4 days ago
  •  ...telecommunications, corporate and government customers for over 55 years. Backed by a legacy of engineering excellence, reliability and industry-...  ...team, the LEO Flight Dynamics Specialist owns the software...  ...for operational workflows; Manages version control, configuration... 
    Full time
    Internship
    Work at office
    Worldwide

    Telesat Corporation

    Ottawa, ON
    more than 2 months ago
  •  ...Job Overview As a Customer Success Manager you will be the main point of contact for our customers, guiding them through the process of onboarding, implementation, training, and on-going adoption of our services and product suite.  As part of the Operations team, you work... 
    Full time
    Contract work
    Local area

    Intouch Insight

    Ottawa, ON
    more than 2 months ago
  • $150k - $170k per year

     ...errors, performance issues, and customer journey friction that block...  ...seeking a creative and exceptional Manager to lead our Mid Market...  ...deliver exceptional service and support to our enterprise clients....  ...with overall business goals. Excellent Communicator: Your strong communication... 
    Full time
    Flexible hours

    Noibu

    Ottawa, ON
    more than 2 months ago
  • $60k - $65k per year

     ...you’ll enjoy flexibility and support for a healthy work-life balance...  ...deliver only the best to our customers, partners and each other. Purpose: Reporting to the Manager, Customer Operations, the Customer...  ...· Professional demeanour and excellent customer service focus ·... 
    Full time
    Immediate start

    March Networks

    Ottawa, ON
    13 days ago
  •  ...Dynamics 365 CE Technical Architect (Relocate to Malta/Big 4) Job Openings Dynamics 365...  ...Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft...  ...; Experience in creation of demos, supporting pre-sales activities is an advantage;... 
    Long term contract
    Permanent employment
    Full time
    Relocation
    Relocation package

    Black Pen Recruitment

    Ottawa, ON
    4 days ago
  • $55k - $65k per year

     ...universities as our Student Support Services Officer at the Ottawa...  ...this role requires exceptional customer service, strong communication...  ...with students while effectively managing a wide range of inquiries and...  ...universities, offering a dynamic academic and professional environment... 
    Long term contract
    Permanent employment
    Full time
    Internship
    Work at office
    Afternoon shift
    Weekday work

    International Business University

    Ottawa, ON
    8 days ago
  • $38.4k - $48k per year

     ...by being CURIOUS We grow by remaining DYNAMIC Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE  At the heart of great partnerships, we...  ...EMPATHY WHAT IS YOUR ROLE As a Senior Customer Advocate (Sales Support), you will serve as the first point of... 
    Remote work
    Full time
    Local area
    Worldwide

    Boldr

    Ottawa, ON
    14 days ago
  • $50k per year

     ...with innovative solutions, and a managed XDR service, to strengthen...  ...worldwide trust us to protect and support them with solutions that are...  ...support for external customers, internal staff, and business...  ...support via phone, email, chat, and remote access tools, ensuring high-quality... 
    Remote work
    Full time
    Worldwide

    Barracuda Networks

    Ottawa, ON
    more than 2 months ago
  • $45k - $60k per year

     ...About GAM Tech GAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated to delivering...  ..., and innovation for our people and customers. We live by our core values —...  ...clients receive the best possible IT support and business solutions. Position... 
    Full time
    Casual work
    Work at office
    Monday to friday
    Afternoon shift

    Gam Technical Services Inc

    Ottawa, ON
    more than 2 months ago
  • $58.78k - $73.53k per year

     ...M365, AV and Technology Support Technician Information and Technology...  ...position combines Microsoft 365 collaboration support, Audio...  ...your technical expertise and customer-focused approach, you'll help...  ...device deployments, and asset management activities. • Create and maintain... 
    Daily paid
    Permanent employment
    Full time
    Apprenticeship
    Shift work

    Royal College Careers

    Ottawa, ON
    19 days ago
  • $65.19k - $94.3k per year

     ...workflow automation and evidence management platform for streamlining the...  ...values every day and our customers trust us to bring them innovative...  ...foster a culture of customer excellence. Consultation Promote...  ...onboarding of new customers, supporting customer change management... 
    Long term contract
    Full time
    Work at office
    Flexible hours

    DistillerSR Inc.

    Ottawa, ON
    5 hours ago
  •  ...arena. Our lawyers, students, management and staff have created a...  ...exchange of ideas. Osler is a dynamic and exciting place to further...  ...recruiting for an Application Support Technician in our Ottawa office...  ...other assistance to internal customers in the operation, maintenance... 
    Remote work
    Full time
    Work at office
    Shift work
    Day shift
    Afternoon shift

    Business Professionals Llc

    Ottawa, ON
    more than 2 months ago
  •  ...Dynamics 365 Functional F&O Lead Consultant (Relocate to Malta/Big 4) Job Openings Dynamics...  ...Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the...  ...Lead Consultant has a fundamental role in supporting the Practice Lead and Principal Consultant... 
    Long term contract
    Permanent employment
    Full time
    Relocation
    Relocation package

    Black Pen Recruitment

    Ottawa, ON
    2 days ago
  • $50k - $65k per year

     ...climate change, and our technology supports groundbreaking science with partners...  ...-and-close support role, every customer works in a different environment, so...  ...troubleshoot scientific instruments Excellent organizational and time management abilities to handle multiple... 
    Full time
    Internship
    Worldwide
    Shift work

    Rbr Inc.

    Ottawa, ON
    a month ago
  • $60k - $66k per year

     ...you’ll enjoy flexibility and support for a healthy work-life balance...  ...deliver only the best to our customers, partners and each other....  ...Opportunity: March Networks’ Managed Services team monitors tens of...  ...Responsibilities: · Provide remote product health monitoring function... 
    Remote work
    Full time

    March Networks

    Ottawa, ON
    3 days ago
  • $18.6 - $19.2 per hour

    Assist customers in the Driver Assistance Program with delivery of safety services such as Emergency Assistance, Automatic Collision...  ...across various industries while providing exceptional customer service. - Supportive Environment: We’re here to help every step of the way!... 
    Remote work
    For contractors
    Work from home
    Flexible hours
    Night shift
    Weekend work

    Working Solutions

    Ottawa, ON
    more than 2 months ago
  • $60k - $75k per year

     ...continually innovating so our customers can deploy advanced and effective...  ...what role you play. You’ll be supported through learning and...  ...Installing, supporting and managing desktops as well as analyzing...  ...understanding of Active Directory, Office 365, networking technologies and... 
    Full time
    Work at office
    Local area
    Flexible hours

    Magnet Forensics

    Ottawa, ON
    more than 2 months ago
  •  ...full potential of technology. Supported by a large community of...  ...). Committed to promoting excellence and effectiveness in healthcare...  ...offering a unique healthcare management solution for clinics, which replaces...  ...to define the needs of new customers. Plan and prepare the... 
    Remote work
    Permanent employment
    Full time
    Worldwide

    Medfar

    Ottawa, ON
    more than 2 months ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Dynamics 365 Support Manager: Customer Excellence. Be the first to apply!