Intermediate Software Developer - CRM

We are seeking an experienced Intermediate Software Developer - CRM to lead the technical configuration, development, integration, and testing of enterprise Oracle Siebel CRM solutions. In this role, you will translate complex technical specifications into working, thoroughly tested CRM applications, custom Open UI components, and cross-platform integrations. Leveraging hands-on expertise in Siebel Tools, Open UI architecture (Presentation Models and Physical Renderers), Adobe AEM and J2EE integrations, and enterprise reporting tools (OBIEE and Power BI), you will execute end-to-end CRM testing, resolve production issues, and collaborate closely with cross-functional technical teams throughout the Software Development Life Cycle (SDLC).

Location: Toronto, ON (Fully Onsite – 5 days/week required)

Duration: 4-month contract.

Advantages
Specialized CRM Scope: Work hands-on with enterprise Siebel CRM configuration, Open UI customization, and testing.

Cross-Platform Integrations: Build and test modern integrations bridging Siebel, Adobe AEM, J2EE, and BI platforms.

End-to-End Ownership: Drive technical delivery from detailed programming specifications through to testing and deployment.

Collaborative Onsite Environment: Partner directly with dedicated technical teams and CRM specialists in Toronto.

Responsibilities
Translate technical systems specifications into working, fully tested enterprise CRM applications.

Perform technical configuration, development, and customization using Siebel Tools, Siebel Web Templates, and Siebel Open UI classes and methods.

Execute comprehensive Oracle Siebel CRM functional, integration, and unit testing to ensure system quality and reliability.

Develop, configure, and test integrations connecting Siebel CRM with Adobe Experience Manager (AEM), J2EE services, and external enterprise systems.

Build and customize front-end Open UI components utilizing HTML5, CSS, jQuery, JavaScript, Presentation Models (PM), Physical Renderers (PR), and manifest files.

Develop, modify, and test enterprise analytical reports and dashboards using OBIEE and Power BI.

Author detailed programming specifications, compile data-driven programs, and maintain comprehensive system and user documentation.

Diagnose, troubleshoot, and resolve technical defects arising during software operation, implementation, conversion, and migrations.

Collaborate with business analysts, architects, and QA specialists in design walkthroughs and structured SDLC workflows.

Qualifications
Oracle Siebel CRM Testing: Demonstrated, hands-on experience executing Oracle Siebel CRM testing across enterprise applications (Strictly Required).

Siebel Configuration & Development: 5+ years of progressive experience in Siebel technical configuration, development, and integration, including hands-on work with Siebel IP18 or later (Strictly Required).

Cross-Platform Integration: 3+ years of development and testing experience integrating Siebel with Adobe Experience Manager (AEM), J2EE architectures, and external services (Strictly Required).

Siebel Open UI & Web Technologies: Strong practical knowledge of Siebel Tools, Siebel Web Templates, Open UI concepts (PM, PR, Manifest/Mapping files), HTML5, CSS, jQuery, and JavaScript (Strictly Required).

Reporting & Analytics: Hands-on experience developing and testing reports and dashboards using OBIEE and Power BI (Strictly Required).

SDLC & Database Foundations: Solid understanding of structured SDLC methodologies, relational databases, and technical troubleshooting (Strictly Required).

Nice-to-Have Assets:
Hands-on experience with Siebel Test Automation tools and frameworks.

Experience with specialized Siebel modules such as Public Sector CRM, Public Sector eService, Partner Portal, Contracts, or Transfer Payments.

Familiarity with digital accessibility standards (AODA) and Rapid Application Development (RAD) methodologies.

Summary
If you're interested in the "Intermediate Software Developer - CRM" role based in Toronto, we encourage you to apply online at

Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.

Employment type: Contractor