Dental Treatment Coordinator (North York)

Job Responsibility:

HealthOne is seeking a Dental Treatment Coordinator to join our team! If you have a strong foundation in the dental field and proven experience in successfully supporting patients through treatment decisions, we would love to hear from you!

About HealthOne

HealthOne provides comprehensive & multidisciplinary health care services and has proudly served Toronto for over 10 years. With a continuously expanding set of locations, we offer complete health care solutions for the whole family including family & walk-in physicians, dental care, mental health counseling, optometry, physical rehabilitation, wellness, optometry & optical, medispa & skin care, and much more. Our licensed professionals are dedicated to providing each and every patient with comprehensive and quality medical services in a modern, clean and caring environment.

At HealthOne, how we care is just as important as what we do. Our care philosophy guides every aspect of our work, from building strong therapeutic relationships to delivering exceptional clinical outcomes. As a team, we are unified in our efforts to optimize the care journey, driven by quality, and passionate about providing holistic, patient-centered experiences. We continuously strive to grow, improve, and embrace a shared culture rooted in purpose and values.

Job Summary

In this exciting opportunity, you will play an integral role in facilitating the transition from patient diagnosis to . the completion of treatments for visitors of the Dental department. The key responsibilities of this role will be centered around helping patients make informed decisions about their dental health and maintaining collaborative relationships with all colleagues (both clinical & administrative).

Schedule

• This is a full-time role
• Flexibility to work within operating hours required, including evenings and weekends

Location

• 5292 Yonge Stl, North York.

Responsibilities

• Engage compassionately with patients to ensure they feel welcomed, accommodated, and encounter a 5-star experience at all times.
• Build trusting patient relationships through comprehensive education of treatment options and attentive communication to encourage acceptance of recommended care plans.
• Efficiently handle all administrative tasks with pristine attention to detail, including but not limited to appointment scheduling, liaising with insurance companies, processing payments, and data entry.
• Contribute to smooth clinic flow by providing reliable support, adhering to policies & procedures, and participating in goal achievement.
• Actively seek out opportunities to improve and expand our patients' experience in the clinic, while assisting the management team to maximize clinic performance and growth.

Why work with HealthOne?

• Supportive & positive leadership team
• Work within a modern facility
• Regular staff engagement events including themed days, monthly birthday lunches, and other team building experiences

Compensation

• Competitive hourly rate offered
• Team member discount program on all services & products offered at HealthOne (Dental, Optometry, Skin Care, Massage, Psychotherapy, etc.)

Requirements

• 3+ years of progressive Dental Administration experience
• Strong client service skills and impeccable verbal & written communication
• Solid work ethic, organizational skills and an ability to manage competing priorities effectively while remaining efficient in your delivery
• Self starter, motivated by goals, and eager to wear multiple hats to be able to grow with us
• Proficient in MS Office (MS Word, Excel, Outlook) and experience using a CRM/EMR, specifically Tracker software

Nice-to-Haves

• Post-secondary education in a related field
• 1+ years working with Invisalign
• Proven track record of achieving/surpassing goals

Accessibility Statement

At HealthOne, we are committed to treating every employee and prospective employee with dignity and respect, and we strive to create work environments where all individuals can thrive. Employment decisions are based on qualifications, merit, and business needs. In alignment with the Accessibility for Ontarians with Disabilities Act, we are dedicated to providing accessible employment practices and ensuring equal opportunity for all applicants. If you require accommodation due to a disability or any other protected group at any stage of the recruitment process or during employment, please contact View email address on ca.edajobs.com. We will make every effort to meet your accommodation needs and support you throughout the process.

We appreciate every applicant's interest in joining HealthOne. Due to the volume of applicants, we will only be able to contact candidates selected for an interview. We thank you for your understanding and encourage you to apply for future opportunities if this one isn't the right fit.