Account Director

Live the LB difference!The Account Director is responsible for strategic development, account management, and account growth. They will assume a leadership position with clients to recommend best strategies and tactics and will oversee the execution of projects internally. Researching and developing new business opportunities will also be an important part of the role.Skills
Understanding of life sciences and interest in science/pharmaStrong strategic know-how and sharp business acumenAbility to develop long-term business relationshipsAbility to multitask and deliver under pressureOrganizational and planning skillsAbility to lead and inspire others, propose solutions, and make decisionsRequirements
University degree in a job-related discipline1+ years of agency or pharmaceutical company experience in an Account Director roleBilingual (English and French), written and spokenMain responsibilities
Client relations managementDirect account plans and activities while respecting deadlines and budget constraintsAssume a leadership role during client briefings, kick-off meetings (internal project launches), and client presentationsMaintain constant contact with clients to ensure their needs are met and exceeded;
establish long-term relationships with clients and stakeholders, and provide them with a positive Lemieux Bédard experience at every encounterLead brand and strategy development for accountsCounsel and challenge clients on strategic angles and tacticsBusiness development
With a view to constant expansion, ensure profitability and support business growth by proposing new venture opportunitiesDevelop new business opportunities with current client base and potential prospectsProactively research pitch opportunities and play an active role during the pitchFinance
Develop and present budgets adapted to clients’ realities;
suggest a variety of options when appropriateExamine and approve estimates prior to submission to ensure revenue realization and profitabilityOutline monthly forecasts for accounts under the client’s direction and review on a weekly basisRespect specific client criteria in terms of purchase orders, billing, and payment termsInternal management
Embody the client’s voice internally;
act as a brand ambassadorWrite project and creative briefs (in collaboration with the team)Act as a coach and mentor with direct reports and other members of the account services team to nurture their professional growth and to help organize prioritiesEnsure quality control to satisfy and surpass client expectationsFrequently review budgets and propose solutions if necessarySupply the creative team with constructive feedback following concept unveilingHelp identify staffing and training needsFor the Lemieux-being of our employees
Group insurance coverage (50% of premiums are employer-paid) with free access to telemedicineFlexible 37.5-hour work week in a hybrid formulaAttractive vacation time, welcome days, work-life balance days, and moreSummer schedule to enjoy Friday afternoons off (4 months)Possibility of working abroad for a period of 1 monthTraining program and personalized professional happiness meetingsYear-round wow activities (yoga sessions, beer tasting, bowling, summer/Christmas parties, etc.)A dynamic team of 120+ employees across Canada with offices in Sherbrooke and MontréalA socially responsible company involved in its community and a respectful workplace that promotes inclusion, diversity, and individual well-being
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