Restaurant Operator

About us : 
Tacofino started as a food truck behind a surf shop in Tofino, BC and has since grown into a restaurant group known for bold flavours, fresh ingredients, and a laid-back, West Coast experience. At our core, we are about great food, hospitality, and strong community connections.

About You

You are a dynamic, hospitality-driven leader who understands that a great restaurant is more than just good food - it’s a gathering place, a community hub, and a go-to destination for exceptional hospitality, delicious meals, and memorable margaritas.

At Tacofino Hastings, you’ll help create a space where locals and visitors alike feel at home, where people come not just to eat, but to connect.

You lead with heart and purpose. You believe that incredible guest experiences begin with a strong team, and you’re committed to building and supporting that team. You lead by example, create a positive and inclusive work culture, and actively mentor your people to grow and thrive.

You’re also passionate about being part of the local fabric, partnering with community organizations, getting involved in events, and making Tacofino Hastings a proud and visible member of the neighbourhood.

What we offer:

• Competitive salary + bonuses
• Work/Life balance
• Supportive leadership from a positive and engaged head office team
• Eligibility for extended health and dental benefits
• Maternity and Parental Leave Top-Up Plan
• Employee and Family Assistance Program for you and your loved ones
• Opportunities for continued growth

Our values:

• Creative quality food - We create original, quality offerings with unique flavours
• Community - We partner with our communities to support impactful, positive change
• Inspired hospitality - We want to provide memorable experiences that cannot be found anywhere else
• Our Team - We achieve our goals by embracing people for their individuality and supporting their personal and professional growth
• Environment - We strive to make positive, sustainable decisions whenever possible

You will be:
Guest Experience

• Working with your team to ensure great experiences for guests. Building great relationships with guests to create return customers
• Working with your team to identify ways to give back to the local community
• Seeking opportunities to build partnerships with the local community and participating in local initiatives
• Building great relationships with guests to foster loyalty and repeat business
• Maintaining a high-level of service that is aligned with our brand standards

People

• Fostering and maintaining a positive workplace culture that encourages growth and great guest experiences 
• Leading by example, jumping in to support service when needed - whether on the floor or in the kitchen
• Hire, train, and develop a strong team, working closely with HR on recruitment and retention
• Collaborating with head office in sales-building campaigns, including friendly competitions and employee rewards
• Ensuring performance reviews, development opportunities, promotion and compensation decisions are fair, equal, and in line with the standards of the company guidelines
• Providing orientations, ongoing training and development and coaching opportunities, and performance reviews to support individual and team development
• Ensuring your team is in compliance to appropriate safe food-handling procedures as per the Vancouver Coastal Health Guidelines

Food

• Ensuring that quality remains a priority and is upheld to Tacofino’s standards
• Oversee ordering, inventory management, and equipment maintenance
• Maintaining consistency and quality across food and beverage offerings
• Ensuring your team complies with food safety and health regulations

Operations

• Overseeing and coordinating the daily operations of the restaurant
• Monitoring and maintaining food and labour targets to meet goals, including sales and community initiatives
• Creating schedule templates, forecasted labour, and sales tracking
• Performing and submitting bi-weekly inventories, organizing invoices, and supporting payroll
• Other duties as required

To be qualified for this role, you will have:

• A minimum of 2 years in a leadership role managing 20 employees, ideally in both front of house and back of house
• A minimum of 4 years of culinary experience in a fast-paced, high volume & professional kitchen environment
• Proven cooking ability, excellent knife skills, and a seasoned palate
• Experience leading guest experience initiatives that increase customer loyalty, satisfaction, and return visits
• A collaborative leadership style that builds strong front of house and back of house teamwork and culture
• A demonstrated passion for soulful food, people, and the restaurant industry
• Flexibility to work evenings and weekends according to the needs of the business

At Tacofino, we believe our people are what makes us great. If you are a positive person with a strong work ethic that is looking to join a fun and safe workplace culture, then we invite you to apply for this role by submitting a resume.

We believe in creating an inclusive environment and welcome all qualified applicants to apply.