Disability Administrator I

Job Responsibility: Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Introduction: Prime Hires is seeking a skilled Disability Administrator to join our client. Contract Dates: 7 months with potential to extend or convert Pay Range: $17 to $17.84 per hour Business Hours: Monday to Friday (Remote) Open to candidates in Canada. Preference for candidates in Quebec, Toronto, and British Columbia. Must be able to work EST hours. Job Responsibilities:

• Reviewing and assessing risk for external communications to ensure we are in compliance with privacy protocols with adherence to client specific communication guidelines requiring attention to detail to prevent privacy breaches.
• Thoroughness and follow up to reconcile inconsistent or inaccurate information using excellent communication to provide feedback to case managers and leaders when guidelines and expectations are not met for privacy and confidentiality and email content.
• Analyzing communications to document and track trends for continuous improvement.
• Handling group email inbox expeditiously to meet turnaround times while maintaining quality.
• Assist with other case management related administrative tasks - email communications, tool referrals, processing invoices etc.

Experience & Qualification Requirements:

• 0-2 years experience
• Bilingualism (English/French)
• Proficiency using Microsoft Office Suite (Outlook, Teams, Excel, OneNote, OneDrive, Power Point), and Adobe
• Ability to probe, investigate, apply critical judgement, problem solve and take ownership of discrepancies/issues and see through to resolution

Personal Attributes:

• Excellent attention to detail and accuracy
• Excellent organization, prioritization, and planning abilities
• Excellent written and oral communication skills
• Thrives in a fast-paced environment
• Flexible, adaptable, and able to cope with high workload volumes and conflicting deadlines
• Fast learner who is analytical, proactive, and takes initiative
• Able to collaborate and build relationships with tact and diplomacy with internal partners
• Able to work independently as well as within a team

****ALL CANDIDATES MUST COMPLETE A CRIMINAL AND CREDIT CHECK AS PART OF THE APPLICATION PROCESS**** How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply. Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.