Technical Program Manager

Job Responsibility:

The Technical Program Manager focuses on organizing, managing, and coordinating delivery of complex corporate technology initiatives in support of our business units. Working with all organizational levels and groups you will enable the delivery of corporate technology initiatives that are instrumental to scaling a rapidly growing multi-billion-dollar global business unit.

The Technical Program Manager Corporate, requires the ability to build strong multi-functional working relationships with teams across the organization. This role will interact with partners as high up as C-Suite/VP and therefore must possess a sharp business focus, collaborative style of working, and a proactive yet pragmatic approach. The Technical Program Manager, Corporate will be a champion for Agile delivery principles and practices within the organization.

What you will do:

Program Management

• Coordinate closely with Technical Product Manager(s), scrum masters , and agile delivery teams to implement to deliver corporate technology initiatives to enable growth, transformation, and process improvements across the enterprise.
• You'll support builds from start to finish - working with delivery partners to plan requirements, manage program schedules, identify and manage program risks, and outline delivery strategies using Agile methodologies where applicable.
• Ensure each initiative has the vital resources and allocations assigned necessary to meet the defined timelines.
• Use risk mitigation planning to identify, track, and remove risks identified during agile planning and delivery.
• Perform budgetary governance assess the financial impacts of programs.
• Collaborate with Technical Product Owners and scrum masters to remove roadblocks, ensuring speed-to-delivery across in-flight initiatives.

Program Support & Process Management

• Define, track and coordinate requirements and deliverables between a wide array of cross functional teams in different geographies to achieve a successful business value outputs.
• Establish and maintain all relevant monitoring & controlling program management artifacts.
• Champion ongoing process improvement initiatives to implement standard procedures for Agile delivery methodologies.
• Prepare and distribute progress reports, and dashboards for collaborators and program sponsors in a timely manner.
• Build trusted relationships with program partners and business units, including managing expectations of senior cross-functional leads ensuring they have the insights needed to make effective decisions.
• Support Steering Committee meetings with Stakeholders and Sponsors.

Leading Teams, Governance, & Team Building

• Be a champion for promoting empowerment of the delivery team, ensuring that each team member is fully engaged in the program and making meaningful contributions.
• Use tools to develop metrics to measure program performance and trends.
• Conduct retrospectives to identify recommendations for continuous improvement.
• Assist in the coaching and development of team members, while holding teams accountable for their commitments.
• Participate in continuous improvement activities for the IT department and Agile COE team.

What You Will bring

• 4+ years experience, along with a Bachelor's Degree in a business or technology related field.
• Accredited Project Management and Agile Certifications (PMP, CSM, PMI-ACP) are not a requirement but an asset.
• Demonstrated ability in technical program management and program change management, using Agile principles and methodologies to deliver successful technical projects & programs.
• Experience with managing geographically dispersed, multidisciplinary teams across multiple time zones.
• Experience with the delivery of corporate (Finance, People Operations, Communications) initiatives.
• High proficiency with Microsoft Office applications, JIRA, Confluence and ServiceNow.
• Agile program management experience working with Scrum Masters and Scrum teams.
• Strong experience and/or understanding of software development lifecycle (SDLC).

Who you are

• Natural leadership ability coupled with strong program management skills with keen attention to detail - i.e., you are capable of leading multiple projects in parallel.
• Excellent communication, capable of explaining technical (and non-technical) initiatives to non-technical people at all levels of the organization.
• Excellent organizational and time management skills .
• Strategic mindset and the ability to understand and communicate the broader business context and strategic importance of IT programs.
• Excellent communication ability.

Mark Anthony Group is an equal opportunity employer. We encourage applications from individuals of all backgrounds who are eligible to work in Canada. We thank all candidates for their interest in MAG and we will reach out to those candidates that are under consideration. If you are contacted for an interview and require accommodation during the recruitment process, please contact your recruiter.

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At Mark Anthony, we live by our 5 Core Values every day: Sense of Urgency

Our business moves fast and so do we. We understand the power of now. We have relentless drive and believe if it can be done, we're the ones who will do it first. Authenticity We need to stay real because our brands, our stories and our culture must remain genuine to thrive. When we have the best intentions for all, we create space to be our whole selves and do great things together. Simplicity Our lives are complicated enough. So why use 50 words when you can use 5? We thrive in ambiguity and change, but we also know how to translate our goals into simple explanations and actions. Humility Egos distract us. When we're humble, we're open to listen, take feedback and change direction quickly. We're here for each other, and together we do great things. Trust We respect and rely on each other. Trust is the backbone of our relationships, and we work hard not to break it. This level of trust allows us to be all-in and take comfort in the support of our teams.